McKenzie Schell
Stoneboro,PA
Summary
Dynamic professional with a strong work ethic and exceptional customer service skills, honed at Grove City Area Federal Credit Union. Proven ability to resolve discrepancies and enhance cash handling accuracy, while fostering positive customer relationships. Recognized for improving team productivity and maintaining professionalism in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Teller
Grove City Area Federal Credit Union
Grove City, PA
10.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
Supervisor
Aeropostale
Grove City, PA
04.2024 - 08.2025
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Sales Associate
Levis Strauss & Co
Grove City, PA
06.2023 - 02.2025
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
- Greeted customers and helped with product questions, selections, and purchases.
Education
GED -
Lakeveiw Middle-High School
Stoneboro, PA08-2024
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Cash handling and management
- Friendly
Timeline
Teller
Grove City Area Federal Credit Union
10.2024 - Current
Supervisor
Aeropostale
04.2024 - 08.2025
Sales Associate
Levis Strauss & Co
06.2023 - 02.2025
GED -
Lakeveiw Middle-High School