McKenzie Secrist
Chester,SC
Summary
Devoted Veterinary Assistant versed in balancing administrative responsibilities with delivering quality veterinary care. Focused on creating calm, inviting office setting to put pet owners and pets at ease. Excellent time management and relationship-building skills with animals and people alike. Protects animals under care with proper restraints, clean environments and sterilized instruments
Overview
12
12
years of professional experience
Work History
Veterinary Assistant/Receptionist
NewDay Veterinary Care
Indian Land, SC
01.2023 - Current
- Documented and tracked treatment activities.
- Assisted in surgery preparation by setting up instruments, supplies and equipment prior to procedure start time.
- Offered every owner exceptional customer service and support as well as top-notch care to each animal.
- Sterilized and maintained veterinary care instruments and equipment.
- Communicated with veterinarians and staff members to maintain patient flow.
- Restocked and sanitized exam rooms for ample supplies and disease control.
- Provided detailed patient care instructions to pet owners.
- Handled and restrained animals following safety requirements and procedures.
- Obtained information and history from clients to maintain medical charts.
- Ensured that cages were kept clean at all times.
- Answered pet owner phone calls and responded to questions while taking messages for staff veterinarians.
- Scrubbed, counted and packed surgical instruments and drapes for autoclave sterilization.
- Ordered medication refills when needed.
- Reviewed pet records from daily visits and appointments, entering important data into system.
- Maintained accurate medical records of all patients.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Prepared laboratory slides for microscopic examinations.
- Supported euthanasia procedures and disposal following regulations and owner preferences.
- Clipped animals' claws and polished teeth to maintain hygiene.
- Completed day-to-day duties accurately and efficiently.
- Scheduled and confirmed appointments.
Sales Associate
Academy Sports + Outdoors
Rock Hill, SC
11.2023 - Current
- Restocked shelves as needed to ensure sufficient inventory levels.
- Maintained cleanliness of store environment including floors, windows, displays.
- Recommended, selected and located merchandise based on customer desires.
- Maintained up-to-date knowledge of store merchandise and policies.
- Helped customers find specific products, answered questions, and offered product advice.
- Placed special orders or called other stores to find desired items.
- Initiated friendly conversation with customers to determine level of assistance required.
- Assisted customers by asking open-ended questions to understand needs and suggest suitable merchandise.
- Performed cashier duties, such as ringing up sales, processing payments and issuing receipts.
- Watched for and recognized security risks and thefts to prevent or handle situations.
- Created price tags and merchandise signs for new items.
Associate Loan Servicing Representative
Wells Fargo Home Mortgage
Fort Mill, SC
02.2022 - 07.2022
- Reviewed foreclosure documents for accuracy, completeness and compliance with applicable laws.
- Understood and followed oral and written directions.
- Ensured that all regulatory requirements were met when handling loans.
- Coordinated with attorneys, lenders, and title companies to ensure compliance with state laws.
- Completed day-to-day duties accurately and efficiently.
Receiving Associate
Academy Sports + Outdoors
Rock Hill, SC
06.2012 - 12.2022
- Received incoming shipments and verified contents against purchase orders, packing slips and invoices.
- Unpacked and examined incoming shipments to confirm consistency with records and routed materials to appropriate department.
- Stocked shelves with newly arrived inventory and removed outdated items.
- Organized backroom storage areas by item type in order to maximize space utilization.
- Inspected goods for damages or defects, reported issues to supervisor and resolved discrepancies with suppliers.
- Investigated inventory discrepancies to maintain recordkeeping validity.
- Unloaded trucks manually or using a hand truck or dolly when necessary.
- Worked with cross-functional teams to achieve goals.
- Understood and followed oral and written directions.
- Maintained cleanliness of store environment including floors, windows, displays.
- Provided accurate information about products, prices and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Assisted with customer requests and answered questions to improve satisfaction.
- Constructed aisle displays and arranged end caps to promote specific products.
- Placed prices and descriptive signage to enhance displays and promote items.
- Helped customers locate desired items and assisted with carrying heavy loads.
- Developed creative display ideas that highlighted featured products in a visually appealing manner.
- Kept work areas professional, organized and clean.
- Located merchandise from shelves and storage areas to fill orders.
- Accepted, processed and quickly filled orders.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
Education
High School Diploma -
TRECA Digital Academy
Marion, OH04-2011
Skills
- Attention to Detail
- Prescription Filling
- Customer Service
- Animal Restraint
- Equipment Sterilization
Timeline
Sales Associate
Academy Sports + Outdoors
11.2023 - Current
Veterinary Assistant/Receptionist
NewDay Veterinary Care
01.2023 - Current
Associate Loan Servicing Representative
Wells Fargo Home Mortgage
02.2022 - 07.2022
Receiving Associate
Academy Sports + Outdoors
06.2012 - 12.2022
High School Diploma -
TRECA Digital Academy
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