Hi, I’m
McKenzie Stavinoha
Cypress,TX
Summary
Results-driven Dental Operations Consultant and Business Strategist with 7+ years of experience in dental practice management, business consulting, and sales. Proven track record of enhancing practice efficiency, patient care, and profitability through operational assessments, data analysis, and tailored sales strategies. Skilled in driving revenue growth, leveraging software systems to streamline operations, and mentoring staff to achieve measurable performance improvements. Up-to-date with industry trends and dedicated to delivering innovative, results-oriented solutions for measurable success.
Overview
11
years of professional experience
Work History
Texas Label Printers
OPERATIONS ANALYST
2023.02 - 2024.06 (1 year & 4 months)
Job overview
- Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
- Improved team productivity by implementing effective workflow strategies and time management techniques.
- Assisted in development of operational policies and procedures that aligned with organizational goals and objectives.
- Supported business growth by providing insightful recommendations based on detailed market research and competitor analysis.
- Spearheaded process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.
- Contributed to successful launch of new products and services through rigorous testing and quality assurance checks.
- Oversaw transition to new CRM system, minimizing downtime and data loss.
- Developed and maintained dashboards for real-time monitoring of key performance indicators.
EAssist
Dental Consultant
2019.12 - 2021.03 (1 year & 3 months)
Job overview
- Advised dental practices on implementing state-of-the-art equipment and techniques, resulting in improved service quality.
- Collaborated with dental team members to develop effective strategies for patient care and management.
- Evaluated effectiveness of dental products and equipment for participating practices, recommending appropriate upgrades when necessary.
- Enhanced dental practice efficiency by streamlining processes for scheduling, billing, and insurance coordination.
- Defined and enforced dental office policies and procedures.
- Evaluated performance of all clinical staff to deliver constructive feedback and acknowledge strengths resulting in better working relationships and performance improvements.
- Developed targeted marketing campaigns to attract new patients for participating dental practices, resulting in steady business growth over time.
Austin Laser Dentist
Clinical Coordinator
2013.01 - 2019.08 (6 years & 7 months)
Job overview
- Enhanced interdisciplinary collaboration through effective communication and coordination among healthcare team members.
- Optimized resource allocation by regularly monitoring clinic operations and adjusting staffing levels as needed.
- Managed complex patient cases, collaborating with multidisciplinary teams to develop personalized treatment plans.
- Defined testing protocols, quality assurance initiatives and clinic policies and procedures.
- Implemented patient tracking system to monitor treatment progress, facilitating timely adjustments to care plans.
- Ensured compliance with regulatory standards and best practices through diligent oversight of clinical procedures, documentation, and staff training.
- Developed and updated policies and procedures, maintaining compliance with guidelines relating to HIPAA, benefits administration and general liability.
Education
University of Texas At Austin , Austin, TX
Pre-Medical Concentration in Biochemistry from Bachelor of Arts Sociology Honors
05.2012
University Overview
- Minor : Psychology
- University Honors
Skills
- Workflow Optimization
- Project Management
- Team building
- Staff Training and Development
- Microsoft Excel
- Insurance Claim Processing
- Patient Care Coordination
- Data Analysis
- Marketing Strategy Development
- Dental Software Knowledge
- Dental Practice Management
- HIPAA and OSHA Compliance
- Supply Chain Management
- CRM Management
- Sales strategy development
Timeline
OPERATIONS ANALYST
Texas Label Printers
2023.02 - 2024.06 (1 year & 4 months)
Dental Consultant
EAssist
2019.12 - 2021.03 (1 year & 3 months)
Clinical Coordinator
Austin Laser Dentist
2013.01 - 2019.08 (6 years & 7 months)
University of Texas At Austin
Pre-Medical Concentration in Biochemistry from Bachelor of Arts Sociology Honors
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