Elissa Vincent
South Jordan
Summary
Detail-oriented professional with a strong foundation in risk management and operational reporting. Skilled in analyzing large datasets to identify trends and support decision-making, contributing to improved compliance and efficiency. Demonstrated ability to streamline processes, optimize resources, and enhance operational efficiency. Strong focus on team collaboration and adaptability to changing needs. Expertise in data analysis, project management, and problem-solving, ensuring reliable and impactful performance.
Overview
5
5
years of professional experience
Work History
Operations Analyst
Morgan Stanley
South Jordan, UT
07.2025 - Current
- Prepare, validate, and distribute daily, weekly, and monthly risk and exposure reports for senior management and risk committees, ensuring accuracy, completeness, and consistency across multiple systems and reporting platforms.
- Analyze large datasets to identify risk trends, anomalies, and control issues, escalating material findings as appropriate and supporting timely risk decision-making.
- Support regulatory and internal reporting requirements, including audits and control reviews, while maintaining detailed documentation of reporting methodologies, controls, and procedures.
- Drive process improvements and automation initiatives to enhance reporting efficiency, reduce operational risk, and ensure adherence to Morgan Stanley’s governance, compliance, and risk management standards.
Payroll Intern
ADP
Tempe, AZ
01.2025 - 04.2026
- Analyzed payroll processing activities, performed data entry and reconciliations, and ensured accuracy, compliance, and adherence to established payroll controls.
- Responded to payroll-related inquiries and provided timely support to employees and clients while maintaining payroll procedure manuals and compliance documentation.
- Identified process inefficiencies and contributed to payroll process improvements by recommending solutions to enhance operational efficiency and accuracy.
- Developed hands-on knowledge of payroll laws, tax regulations, and payroll best practices through day-to-day operational support.
Area Manager Trainee
Amazon
Arlington, WA
05.2024 - 08.2024
- Fostered a culture of coaching and mentorship within a team of up to 100 Amazon associates to drive operational excellence.
- Developed and executed a process improvement initiative in partnership with leaders and peers, optimizing 'critical pull times' for improved customer satisfaction.
- Developed and maintained recognition initiatives to promote safety and motivation within the workplace environment.
- Championed team member development by providing necessary tools and resources to enhance safety, quality, and attendance outcomes.
- Analyzed performance metrics to identify areas for process improvement.
Insurance Claims Specialist
State Farm
Tempe, AZ
10.2021 - 05.2024
- Assessed coverage, liability, and damages through comprehensive investigations and evaluations to ensure fair claim settlements.
- Facilitated seamless task execution in a fast-paced call center, delivering tailored customer service by effectively balancing multiple responsibilities.
- Streamlined communication processes and workload prioritization to enhance collaboration with attorneys on property damage claims and assist district attorneys with restitution claims.
- Resolved discrepancies in claims by collaborating with internal teams and external vendors.
Education
Bachelor of Arts - Business Administration
Arizona State University
Tempe, AZ05-2025
Skills
- Reporting skills
- Operational efficiency
- Workflow optimization
- Data analysis
- Reporting
- Process automation
Timeline
Operations Analyst
Morgan Stanley
07.2025 - Current
Payroll Intern
ADP
01.2025 - 04.2026
Area Manager Trainee
Amazon
05.2024 - 08.2024
Insurance Claims Specialist
State Farm
10.2021 - 05.2024
Bachelor of Arts - Business Administration
Arizona State University