Charlie Oschbach

• Managed multiple projects simultaneously, delivering results within tight deadlines while maintaining high-quality standards.
• Optimized operational efficiency by analyzing and streamlining processes..
• Created custom reports and visualizations to support decision-making processes.
• Supported business growth by providing insightful recommendations based on detailed market research and competitor analysis.
• Identified inefficiencies in current systems, recommending adjustments that resulted in increased productivity levels.
• Spearheaded a new POS system implementation and successful deployment to process automation initiatives, reducing manual efforts required in day-to-day operations tasks significantly.

SAP Logistics & Carrier Support:**

• Implemented and maintained **multi-carrier shipping solutions within SAP ECC (ConnectShip/ShipExec)**, ensuring high standards and efficient operations.
• Managed **system updates and patches** for servers and shipping applications to ensure optimal performance.
• Optimized **inventory management** by configuring and managing **Intermec mobile RF scanners**.
• Provided **technical support and troubleshooting** to end-users, minimizing disruptions in logistics workflows.

**SAP ECC Security:**

• Served as **SAP Security Administrator**, managing security settings and resolving both security and non-security issues.
• Performed **SOD analysis** and implemented **SAP GRC controls** to mitigate access risks and ensure compliance.
• Maintained **data integrity and confidentiality** following **SAP best practices** and **SOX compliance** requirements.
• Handled **user provisioning** and **role design** using **SAP ChaRM** to support secure and efficient system operations.
• Managed **SAP access controls** for onboarding and offboarding, aligning with HR and compliance standards.
• Prepared **audit documentation** to support **internal and external audits** and meet regulatory requirements.
• Accelerated sales cycle times by automating routine tasks using built-in workflow capabilities in the SAP Sales module.
• Elevated overall system security by implementing robust access controls and monitoring measures within the SAP platform.
• Improved SAP ECC system efficiency by streamlining business processes and implementing best practices.
• Reduced operational costs by identifying areas for improvement and recommending cost-effective solutions in SAP systems.

• Key contributor in SAP ECC go-live activities, ensuring smooth transitions and operational efficiency.
• Supported two global SAP ECC implementations, blueprinting, user testing, and training.
• Engaged in all SAP ECC re-implementation phases, enhancing system functionality and user experience.
• Improved inventory data integrity through detailed physical inspections and serial number validation.
• Provided first- and second-level help desk support and training, boosting user proficiency.
• Managed customer master data, optimizing functionality with partners and carriers
• Administered third party integration using ConnectShip multi carrier shipping interface within SAP ECC, aligning SAP interface with business requirements for actionable plans.

• Responsible for Sales forecasting, reporting and collaborating with senior level experts.
• Managed Smart Forecast for improved demand planning, leading to measurable accuracy enhancements.
• Developed custom SQL reports, optimizing business processes and resolving complex ERP issues.
• Enhanced departmental efficiency through data-driven decision-making, significantly boosting productivity.
• Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
• Developed high-quality documentation to support training efforts, helping employees fully understand new systems and procedures.
• Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
• Improved business processes by analyzing current practices and recommending optimization strategies.