McKenzie Thomas
Charlotte,North Carolina
Summary
Talented in product lifecycle monitoring and identifying areas of decline and potential growth. Skilled in forecasting product demand and comparing data to purchase requests. Expertise in customer service to facilitate product sales and outperform competitors.
Overview
3
3
years of professional experience
Work History
Picking Associate
Walmart
Charlotte, NC
06.2020 - 05.2021
- Prepared orders by processing requests, pulled materials from warehouse, packed boxes and prepared shipments.
- Checked inventory and selected products from specific locations based upon availability.
- Reduced fulfillment errors by using RF scanners to quickly pick items to proper bins.
- Moved boxes and organized aisles to open up floor space and enable forklift operators to move freely through warehouse.
Cashier
Walmart
Charlotte, NC
11.2019 - 05.2021
- Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Helped customers complete purchases, locate items and join reward programs.
- Restocked and organized merchandise in front lanes.
- Answered questions about store policies and addressed customer concerns.
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
Sales Associate
Footaction
Charlotte, NC
06.2020 - 02.2021
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Solved customer challenges by offering relevant products and services.
- Increased sales by offering advice on purchases and promoting additional products.
- Implemented up-selling strategies such as recommending accessories and complementary purchases to boost revenue.
Education
No Degree - Business Administration
Fayetteville State University
Fayetteville, NCSkills
- Order Picking and Processing
- Item Transportation
- Production Line Operations
- Workload Priorities
- Maintaining Clean Work Areas
- Customer Experience
- Safety Guidelines
- Customer Satisfaction
- Effective Listening and Communication
- Performance Goals
- Creative Solutions
Hobbies
I provide a creative workspace to complete hobbies such as songwriting, mural painting, singing, and dancing.
Timeline
Picking Associate
Walmart
06.2020 - 05.2021
Sales Associate
Footaction
06.2020 - 02.2021
Cashier
Walmart
11.2019 - 05.2021
No Degree - Business Administration
Fayetteville State University
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