McKenzie Leaf
Salt Lake City
Summary
Results-driven Quality Auditor with extensive experience in internal auditing and quality management systems at Closure Systems International Inc. Expertise in process improvements and team training to enhance product quality and operational efficiency. Strong problem-solving abilities and effective collaboration skills ensure compliance with industry standards.
Overview
2026
2026
years of professional experience
Work History
Quality Auditor
Closure Systems International Inc.
12.2021 - Current
- Conducted quality audits to ensure compliance with industry standards and internal policies.
- Collaborated with production teams to identify and implement process improvements.
- Analyzed audit findings and prepared detailed reports with results and recommendations.
- Implemented corrective actions to enhance produ ct quality and operational efficiency.
- Trained team members on quality control procedures and best practices.
- Ensured timely completion of audits with strong attention to detail and accuracy.
Retail Sales Associate Cashier
Walmart
2019 - 2020
- Enhanced customer satisfaction by assisting with product selection and inquiries.
- Achieved accurate cash handling compliance by maintaining a balanced cash drawer.
- Drove team success by collaborating to meet daily sales targets effectively.
- Trained new associates on operational procedures and customer service best practices.
- Reduced stock discrepancies through effective inventory management practices implementation.
- Fostered customer loyalty by promptly resolving complaints and building positive relationships.
Sandwich Artist
Subway
2018 - 2019
- Enhanced sandwich quality by adhering to customer specifications and Subway standards.
- Ensured efficient operations by maintaining cleanliness and organization of workstations.
- Managed inventory effectively, restocking supplies to meet fluctuating customer demand.
- Trained new employees on effective sandwich preparation and customer service techniques.
- Monitored food safety practices, ensuring compliance with health regulations and customer satisfaction.
- Promoted daily specials while greeting customers and accurately processing their orders.
Restaurant Waiter
Parkview Family Restaurant
2017 - 2017
- Enhanced guest satisfaction by anticipating needs and providing exceptional service.
- Coordinated with kitchen staff to ensure timely and accurate meal deliveries.
- Trained new employees on service standards, menu details, and operational procedures.
- Managed multiple tables effectively while ensuring high-quality service and attention.
- Resolved customer complaints swiftly, improving overall dining experiences and retention rates.
- Oversaw inventory levels and assisted with ordering supplies for optimal stock.
Hotel Housekeeper
Days Inn Hotel
2016 - 2017
- Enhanced room turnover speed by supervising housekeeping team effectively.
- Reduced preparation time through implementation of efficient cleaning procedures.
- Trained staff on sanitation and safety protocols for hotel environment.
- Maintained high hygiene standards with regular inspections of guest rooms.
- Prioritized room cleaning in coordination with front desk based on occupancy.
- Developed inventory management system, improving supply availability and minimizing waste.
Education
High School Diploma -
Richfield High School
Richfield, UTSkills
- Quality control processes
- Internal auditing
- In-process inspection
- Problem-solving
- Teamwork and collaboration
- Documentation and recordkeeping
- Schedule coordination
- Training and coaching
- Data collection
- Root-cause analysis
- Quality management systems
- Product quality requirements
Timeline
Quality Auditor
Closure Systems International Inc.
12.2021 - Current
Retail Sales Associate Cashier
Walmart
2019 - 2020
Sandwich Artist
Subway
2018 - 2019
Restaurant Waiter
Parkview Family Restaurant
2017 - 2017
Hotel Housekeeper
Days Inn Hotel
2016 - 2017
High School Diploma -
Richfield High School