Mckenzie Paige Smith

Tonya Howard

01.2019 - Current

Showcased excellent problem-solving skills by addressing customer concerns or complaints promptly, leading to higher levels of satisfaction.
Developed strong rapport with customers and created positive impression of business.
Engaged in friendly conversation with customer to better uncover individual needs.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Listened to customer needs and desires to identify and recommend optimal products.
Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
Served food and beverages promptly with focused attention to customer needs.
Cultivated warm relationships with regular customers.
Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Maintained a clean and orderly dining area for an enjoyable guest experience.
Resolved customer complaints promptly and professionally to maintain positive reputation.
Maintained a clean and welcoming dining environment for guest comfort and enjoyment.