McTyran Mitchell
Mobile,AL
Summary
Dynamic sales professional with expertise in customer service, client engagement, and sales strategy development. Proven track record in fostering client loyalty and enhancing the customer experience.
Overview
5
5
years of professional experience
Work History
Sales Gallery Coordinator
Hilton Grand Vacations
Williamsburg, VA
09.2025 - 05.2026
- Coordinated sales presentations and product demonstrations for potential buyers.
- Assisted in managing client inquiries and scheduling appointments with sales representatives.
- Provided exceptional customer service to foster loyalty among clients and encourage repeat visits.
- Maintained organized sales materials and updated inventory of promotional items.
- Adapted quickly to changing priorities, ensuring efficient workflow in a fast-paced environment.
Sales Associate
OSL Retail Services
Glen Allen, VA
08.2024 - 04.2025
- Assisted customers in selecting products, enhancing overall shopping experience.
- Processed sales transactions accurately and efficiently using point-of-sale systems.
- Maintained product displays, ensuring merchandise was organized and visually appealing.
- Collaborated with team members to achieve daily sales goals and improve service quality.
- Conducted inventory counts regularly, supporting stock management practices.
- Managed returns, exchanges and refunds in accordance with store policy.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
Front Desk Coordinator
White Lodging
Richmond, VA
08.2023 - 08.2024
- Managed front desk operations, ensuring efficient check-in and check-out processes.
- Coordinated guest services, addressing inquiries and resolving issues promptly.
- Maintained accurate records of reservations and cancellations using proprietary software.
- Assisted in training new staff on customer service protocols and operational procedures.
- Collaborated with housekeeping and maintenance to ensure timely room readiness for guests.
- Balanced daily cash drawer reconciliations, ensuring accurate financial recordkeeping.
- Read and responded to emails, answered telephone calls on multi-line phone system and transferred callers.
- Enhanced customer satisfaction by promptly addressing inquiries and resolving concerns at the front desk.
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
Manager Trainee
TGI Fridays
Mechanicsville, VA
03.2021 - 01.2023
- Oversaw daily restaurant operations, ensuring adherence to company policies and standards.
- Trained and mentored new staff on operational procedures and customer service excellence.
- Acted as a liaison between upper management and trainee managers, effectively communicating goals, expectations, and performance metrics.
- Collaborated with team members to enhance workflow efficiency and service delivery.
Education
High School Diploma -
Dinwiddie High School
Dinwiddie, VA06.2015
Skills
- Social media marketing
- Sales strategy development
- Brand awareness
- Effective negotiation
- Customer service
- Customer relationship building
- Sales consultation
- Client engagement
- Staff training
- Microsoft Office
Timeline
Sales Gallery Coordinator
Hilton Grand Vacations
09.2025 - 05.2026
Sales Associate
OSL Retail Services
08.2024 - 04.2025
Front Desk Coordinator
White Lodging
08.2023 - 08.2024
Manager Trainee
TGI Fridays
03.2021 - 01.2023
High School Diploma -
Dinwiddie High School