25+ years of Expertise in digital delivery and professional services Management
25+ years of strong leadership in award-winning custom application development
20+ years of integrated strategic business consulting focused on digital transformation from strategy, through design, build, test, and support
20+ years of global technology team leadership (onshore, nearshore, offshore)
12+ years of agile software delivery (Scrum and KanBan)
Overview
25
25
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work History
VP
Verinext
Blue Bell, PA
03.2021 - Current
Responsible for software delivery organization (100+) in Blue Bell, PA, Atlanta GA, Remote US, and Guadalajara, Mexico
Championed agile transformation of professional services organization
Created standard code quality monitoring and static code analysis through the use of SonarCloud and Checkmarx
Led pre-sales efforts which ended in landing a multi-year digital transformation program worth $10M (team of approximately 30 professionals over)
Created standard Scrum-as-a-Service offering which led to selling services based on productivity rather than dollars or hours
Led transformation of existing client to multi-year contracted Scrum team to improve predictability in revenue and staffing
Successfully moved client team from managed services support to full product development team which led to increase in revenue of 400% over following 18 months
Director
Mobiquity, Inc
Wayne, PA
03.2017 - 03.2021
Successfully managed the digital transformation for a $13B Quick Service Restaurant client; inclusive of a Mobile application which added in-app ordering and payments; resulting in a 5-star app rating, and a 40% increase in Professional Services revenue
Saved a failing mobile development program for a $4B client, by updating delivery approach to an agile process
Able to reduce wasted resource capacity, and increase velocity of story points, to bring in delivery date of MVP
Resulted in multi-year, multi-million dollar engagement for subsequent years
Spearheaded a program to replace an ineffective Mobile application for a fortune 100 company
Planned an MVP mobile application which was at parity with existing corporate web apps, resigned before MVP was completed.
Executive Director Program Management (Consultant)
Comcast Business Services
Philadelphia, PA
10.2016 - 03.2017
Acted as Executive in Charge of Project Delivery for a $20M portfolio of Digital and Mobile initiatives
Acted as point of escalation for Waterfall and Agile Project teams
Partnered with Product, Support, Marketing, and Strategic Design leadership to ensure high NPS scores from Comcast Business Customers
Provide leadership in prioritizing and planning annual portfolio of work for delivery
Director of Business Systems
Lilly Pulitzer
King of Prussia, PA
01.2016 - 10.2016
Worked closely with executive management team to plan, develop and execute technical strategies aligned to corporate vision.
Successfully directed Product Lifecycle Management software platform selection process
Supported implementation of warehouse management system software applications to enable centralized management of tasks.
Planned for update, training, and rollout of Point of Sale (POS) software platform
Introduced concept of Enterprise Project Delivery to technology organization
Reviewed and assessed architecture design, implementation, testing and deployment needs to identify project requirements and costs.
Program Management Consultant
Comcast Business Services, Turnberry Solutions
Philadelphia, PA
01.2015 - 01.2016
Responsible for project delivery, of multiple product lines, using Agile Scrum teams for rapid product feature development
Reduced number of legacy applications through consolidation into new SalesForce platform using Agile Scrum delivery
Group Director, Program Delivery
EBay Enterprise, GSI Commerce, True Action
King of Prussia, PA
08.2008 - 01.2015
Worked closely with organizational leadership and Division Executive Management to guide operational strategy.
Partnered with business leadership to prioritize and deliver strategic differentiators for product portfolio.
Directly managed staff of project delivery leads, and indirectly managed close to 100 diverse functional and technical resources internationally
Addressed and resolved technical, financial, and operational concerns by working with team members and directors.
Interacted with customers and clients to identify business needs and requirements.
Successfully mentored junior project delivery resources through promotion
Developed standard processes manual for entire delivery organization
Sr. Project Manager, PMO Director, Director of Projects
Multiple
01.1998 - 08.2008
Multiple positions in software development project and program management, and consulting in the teleservices, manufacturing, and financial services verticals.
Education
Master of Science - Civil Engineering
Case Western Reserve University
Cleveland, OH
07.1994 - 06.1995
Bachelor of Science - Chemistry
Baldwin-Wallace University
Berea, OH
09.1985 - 06.1990
Skills
Digital Strategy and Design
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Certification
PMP
Timeline
VP
Verinext
03.2021 - Current
Director
Mobiquity, Inc
03.2017 - 03.2021
Executive Director Program Management (Consultant)
Comcast Business Services
10.2016 - 03.2017
Director of Business Systems
Lilly Pulitzer
01.2016 - 10.2016
Program Management Consultant
Comcast Business Services, Turnberry Solutions
01.2015 - 01.2016
Group Director, Program Delivery
EBay Enterprise, GSI Commerce, True Action
08.2008 - 01.2015
PMP
09-2005
Sr. Project Manager, PMO Director, Director of Projects