Md A Rahman

Brooklyn,NY

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

years of professional experience

Certification

Work History

Law Enforcement Officer

NYC TLC

09.2025 - Current

Patrolled NYC streets, conducting traffic stops and vehicle inspections to ensure compliance with TLC regulations.
Enforced NYC Administrative Code & Vehicle & Traffic Laws, issuing summonses for non-compliant for-hire vehicles (FHVs).
Documented enforcement activities, including violations, evidence, and accident details, filing accurate reports.

Assistant Store Manager

Ishan Inc.

08.2018 - 09.2025

Delivered exceptional customer service by promptly addressing inquiries, resolving issues, and ensuring customer satisfaction.
Build sustainable relationships of trust through open and interactive communication in person or via phone.
Mentored employees to improve retail productivity and sales.

Tax Preparer

H&R Block

11.2019 - 05.2021

Analyzed tax situations to maximize benefits and resolve tax issues.
Responded to tax notices by preparing written statements.

Senior Sales Associate

7-eleven

11.2016 - 05.2019

Mentored new sales team members on company standards and techniques.
Maintained positive, sales-oriented attitude to engage customers.

Education

Master’s Degree - Law, U.S Equivalent (LL.M)

Bachelor’s Degree - Law, U.S Equivalent (LL.B)

Skills

Microsoft Office: Word, Excel, Power Point, Outlook & Microsoft Team
Team Building
Leadership
Work Planning

Problem-Solving
Customer Service Management
Report Writing

Certification

Certification in Taxation, H&R Block, 2019
NYC Basic Peace Officer course, 2025

Languages

English: Full Professional

Bengali: Native or Bilingual

Hindi: Professional

Urdu: Professional

Timeline