Md Eshan
Queens
Summary
Dynamic Store Manager with a proven track record at Royal Liquor and Food Market, excelling in customer service and inventory management. Skilled in implementing effective merchandising strategies, resulting in enhanced sales and customer satisfaction. Adept at problem-solving and fostering a positive shopping environment.
Experienced with operational management, team leadership, and customer service excellence. Utilizes strategic planning and problem-solving to enhance store efficiency. Track record of achieving sales targets and maintaining high standards in store presentation.
Overview
7
7
years of professional experience
Work History
Store Manager
Royal Liquor and Food Market
Jackson, MI
08.2025 - 01.2026
- Managed daily store operations, ensuring efficient workflow and customer satisfaction.
- Trained and supervised team members on product knowledge and customer service standards.
- Implemented inventory control measures to maintain optimal stock levels and reduce waste.
- Executed visual merchandising strategies to enhance product displays and maximize sales potential.
- Handled customer inquiries and resolved issues promptly to maintain positive shopping experiences.
- Monitored sales trends to identify opportunities for promotional activities and merchandise adjustments.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
- Managed inventory control, cash control, and store opening and closing procedures.
Customer Service Cashier
Rajdhani Restaurant
Queens, NY
09.2024 - 07.2025
- Processed customer transactions efficiently using point-of-sale systems.
- Assisted customers with product inquiries and provided accurate information.
- Maintained a clean and organized checkout area to enhance customer experience.
- Managed cash drawer, ensuring accuracy in cash handling and reporting.
- Maintained a clean and organized workspace, promoting a welcoming environment for customers.
Sales Associate
Icon Clothing Store
Dhaka, Bangladesh
05.2022 - 12.2023
- Assisted customers in selecting clothing and accessories to enhance shopping experience.
- Processed transactions efficiently using point-of-sale systems, ensuring accuracy in cash handling.
- Maintained store organization and visual merchandising standards to attract customers.
- Collaborated with team members to achieve sales goals and improve customer satisfaction.
- Resolved customer complaints promptly, enhancing overall store reputation for excellent service.
Sales Associate
Sailor Clothing
Dhaka, Bangladesh
05.2019 - 03.2022
- Provided product knowledge and styling advice to help customers make informed purchase decisions.
- Managed inventory levels by restocking merchandise and conducting regular stock checks.
- Trained new sales associates on customer service best practices and store policies.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Maintained store organization and visual merchandising standards to attract customers.
Education
High School Diploma -
Ideal College Dhanmondi
Dhaka, Bangladesh 07-2017
Skills
- Customer service
- Problem-solving
- Customer relations
- Multitasking and organization
- Store operations
- Customer service management
- Outstanding communication skills
- Store merchandising
- Inventory management
- Cash management
- Retail inventory management
- Staff management
- Staff supervision
- Sales expertise
Timeline
Store Manager
Royal Liquor and Food Market
08.2025 - 01.2026
Customer Service Cashier
Rajdhani Restaurant
09.2024 - 07.2025
Sales Associate
Icon Clothing Store
05.2022 - 12.2023
Sales Associate
Sailor Clothing
05.2019 - 03.2022
High School Diploma -
Ideal College Dhanmondi