Summary
Overview
Work History
Education
Skills
Timeline
Generic

MD Islam

Counter Person/cashier
NYC,NY

Summary

I consider myself a multitasking pro and an organized individual who specialized in high-volume work situations at Tal Bagel, improving customer happiness with correct transactions and effective complaint resolution. My ability to manage food preparation and instruct employees demonstrates a combination of both physical and mental abilities, which raises productivity and safety requirements. My english speaking level is 3/5.

Overview

11
11
years of professional experience

Work History

Counter Person

Tal Bagel
09.2017 - Current
  • Processed both cash and card purchases and returns.
  • Managed multiple tasks in high-volume environment.(Such as managing 10 customers orders in 15 minutes)
  • Reconciled cash drawer at start and end of each shift, accounting for errors.
  • Managed cash register transactions accurately, ensuring proper handling of payments and receipts.
  • Maintained a clean and organized work environment, ensuring safety and hygiene standards were met.
  • Processed customer orders and accurately entered into order system.
  • Restocked counter displays periodically throughout the day, maintaining an appealing presentation for customers.
  • Trained new employees in counter operations, improving overall staff performance and productivity.
  • Performed daily opening/closing procedures diligently so as not to miss any important steps.

Counter Server

Subway
01.2014 - 08.2017
  • Managed multiple tasks in high-volume environment.
  • Reconciled cash drawer and corrected any errors.
  • Addressed guest complaints and resolved issues to promote satisfaction.
  • Greeted all guests upon arrival and offered immediate assistance.
  • Used manual and electronic kitchen appliances to clean, unwrap, slice and trim food products.
  • Restocked counter supplies, condiments, napkins and silverware.

Education

High School Diploma -

Rangpur Polytechnical Insititue
Bangladesh
05.2001 -

Skills

Maintaining cleanliness

Food Preparation

Stock replenishment

Accuracy and efficiency

Complaint Handling

Safe Food Handling

Teamwork and Collaboration

Time Management

Multitasking

Foodservice

Customer Relations

Menu Memorization

Timeline

Counter Person

Tal Bagel
09.2017 - Current

Counter Server

Subway
01.2014 - 08.2017

High School Diploma -

Rangpur Polytechnical Insititue
05.2001 -

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MD IslamCounter Person/cashier