MD SHARIFUL ISLAM

Experienced and personable hotelier with over 6 years in the hospitality industry specializing in guest services, concierge. Outgoing and detail-oriented Hotel Concierge offering a highly professional attitude, great physical stamina, and well-developed communication skills, experienced in providing an all-time great guest service, managing various events, and handling complaints. The Employee of the Month Award winner accustomed to working in fast-paced environment.

• Certificate of Room reservation Crosse training in Al Najada Hotel by Tivoli.
• Certificate of Guest service Agent Crosse training in Al Najada Hotel by Tivoli.
• Front of the house Nominee - May 2021 in Al Najada Hotel by Tivoli.
• Certificate of FIFA world Cup – 2022 in Al Najada Hotel by Tivoli.
• Employee of the month in Al Najada Hotel by Tivoli from May 2023.
• Certificate of 5 years’ Service 2018-2023 in Al Najada Hotel by Tivoli.

• Reading: Knowledge is power, hence I keep on updating myself on hospitality issues and other life matters.
• Health and Fitness: I work out in gym, a healthy body and healthy mind is essential for my performance.

• Basic Fire evacuation drill and procedure
• Basic customer training
• Basic fire safety and security training
• Emergency response and procedure training
• Hotel safety and hotel procedures

QATAR, 02/22/16, 02/14/26

United Arab Emirates