Md Sohell
Los Angeles,CA
Summary
Professional clerk with comprehensive experience in administrative tasks and office management. Skilled in data entry, record keeping, and customer service, ensuring smooth and efficient operations. Strong focus on safety, team collaboration, and achieving results. Reliable with excellent organizational skills and proactive approach to problem-solving.
Overview
6
6
years of professional experience
Work History
Fleet Clerk
Envoy Air
2025.11 - Current
- Coordinated ground support operations to ensure efficient aircraft servicing and on-time departures.
- Maintained accurate records and documentation while adhering to airline safety and operational standards.
- Collaborated with ramp agents, flight crews, and operations staff to support daily airline operations.
- Utilized strong multitasking skills to manage multiple priorities and tasks, ensuring timely completion of each assignment.
Cashier, Bread Master & Delivery Associate
Jimmy John's
2025.03 - 2025.11
- Processed customer orders and payments accurately to ensure a positive guest experience.
- Coordinated with kitchen staff to improve order accuracy and service efficiency.
- Maintained delivery records and optimized routes to ensure reliable and timely service.
- Assisted customers with inquiries, providing knowledgeable product information.
Crew Team Member
Shake Shack
2024.12 - 2025.11
- Delivered excellent customer service while ensuring timely and accurate food preparation.
- Maintained cash handling accuracy and compliance with company procedures.
- Supported team operations in a fast-paced environment while maintaining high service standards.
- Followed health and safety guidelines to ensure food quality and safety compliance.
Cashier Manager
Convenience Store
2020.07 - 2025.05
- Enhanced customer satisfaction by creating a welcoming environment and addressing customer needs promptly.
- Implemented cashier training initiatives that improved transaction efficiency and service quality.
- Managed inventory and analyzed sales trends to improve product placement and operational performance.
- Fostered a collaborative team environment that strengthened morale and customer service delivery.
Education
Bachelor of Science - Business Administration, Management Option
California State University
Los Angeles, CA2022-01
Skills
- Customer engagement
- Collaborative teamwork
- Effective time management
- Effective verbal communication
- Proficient in Microsoft Office
- Operational Support
Languages
Bengali
Arabic
Hindi
Timeline
Fleet Clerk
Envoy Air
2025.11 - Current
Cashier, Bread Master & Delivery Associate
Jimmy John's
2025.03 - 2025.11
Crew Team Member
Shake Shack
2024.12 - 2025.11
Cashier Manager
Convenience Store
2020.07 - 2025.05
Bachelor of Science - Business Administration, Management Option
California State University