Dynamic community and health program leader with a robust background in directing community-based initiatives, workforce development, and outreach services tailored for underserved populations within nonprofit environments.
Demonstrated expertise in designing, implementing, and evaluating multi-sector programs while fostering strategic partnerships with health systems, educational institutions, and social service organizations.
Proficient in cross-cultural communication, leveraging extensive experience to engage immigrant and refugee communities through multilingual outreach and culturally responsive services.
A physician with a strong foundation in public health and trauma-informed care brings a unique perspective to community health program delivery.
Overview
7
7
years of professional experience
3
3
Certification
Work History
Community Programs Lead
Gerard Place
Buffalo, NY
11.2025 - Current
Self-motivated, with a strong sense of personal responsibility.
Executed tasks efficiently in rapidly changing environments, contributing to team success.
Facilitated the strategic planning and execution of community programs aimed at enhancing ESL education, maternal health, workforce development, food access, and outreach efforts.
Implemented strategies to enhance participant support, promoting successful training completion and on-time graduation.
Developed collaborative relationships with health systems, nonprofits, schools, and community organizations to enhance service offerings and referral pathways.
Oversaw operations across multiple programs to ensure efficient service delivery and enhance participant engagement.
Orchestrated community engagement events, including health education safety programs and resource navigation workshops, to promote community well-being.
Achieved enhanced program effectiveness through diligent monitoring of resource utilization. Analyzed participant data to derive insights for program improvement. Delivered detailed reports that evaluated program impact and outcomes.
Facilitated culturally responsive support and navigation services for diverse clients, including immigrant and refugee families.
Represented Gerard Place in community collaborations, coalitions, and stakeholder meetings.
Community Case Manager
Gerard Place
09.2024 - 11.2025
Coordinated service delivery for diverse client needs, ensuring effective resource allocation.
Developed individualized care plans tailored to clients' unique circumstances and goals.
Provided one-on-one case management, follow-up services, and referrals for participants in Healthy Mom & Baby, senior services, and food programs.
Collected and tracked participant data to support program monitoring and reporting.
Supported ESL program and assisted multilingual clients (Bengali, Hindi, Urdu, Mandarin) with culturally responsive services.
Engaged clients in meal and outreach programs, providing crisis support and resource navigation.
Built relationships with local organizations to connect participants with health and social services.
Managed donation inventory and coordinated resource distribution.
Assisted with community outreach events and program activities.
Teaching Assistant
Sylvan Learning
Williamsville, NY
03.2024 - 08.2024
Developed individualized lesson plans to enhance student learning outcomes.
Collaborated with lead instructors to implement instructional strategies and resources.
Supported implementation of individualized education and behavioral strategies for children with autism.
Monitored student progress and collaborated with teachers and specialists.
Provided individualized and small-group learning support in inclusive classroom settings.
Graduate Assistant
Central Michigan University
Mt Pleasant, MI
08.2022 - 05.2023
Assisted faculty with academic and administrative tasks.
Coordinated schedules, records, and program activities.
Ensured compliance with institutional procedures.
Medical Officer & Office Manager
Mediaid Diagnostic Center
Cumilla, Bangladesh
09.2019 - 07.2022
Oversaw clinical and administrative operations within the diagnostic medical facility.
Oversaw scheduling of patient appointments and coordination of diagnostic services to ensure timely and accurate healthcare delivery.
Directed staff activities and implemented protocols to enhance patient care quality.
Conducted regular assessments to maintain compliance with established medical and ethical guidelines.
Streamlined operational processes to ensure prompt and reliable delivery of diagnostic services.
Trained junior staff on best practices to enhance patient interaction and ensure accurate data management.
Education
Master of Public Health (MPH) - Public Health
University At Buffalo, State University of New York
Buffalo, NY
12-2027
M.D. - Clinical Medicine
Shenyang Medical College
Liaoning, China
07-2019
Skills
Skilled in multilingual communication
Community program development & management
Workforce development & participant retention support
Community outreach & partnership building
Data collection, reporting & program evaluation
Trauma-informed & culturally responsive care
Cross-cultural client interaction
Cross-functional teamwork
Analytical problem-solving
Microsoft Office & virtual platforms
Certification
Certified — NYS Office of Temporary & Disability Assistance:
=>Workplace harassment
=>Conflict management
=>Trauma-informed care
=>Opioid use disorder in shelter settings
CITI Program:
=>Biomedical Research (ID: 53695470)
=>Public Health Researcher (ID: 53695236)
Accomplishments
Research Assistantship
Excellent Student Award nominee (MBBS)
Elected Intern Doctor Representative, Central Hospital (China)
LANGUAGE SKILLS (BESIDES ENGLISH)
Bengali, Hindi, Urdu (fluent)
Mandarin Chinese (conversational)
Timeline
Community Programs Lead
Gerard Place
11.2025 - Current
Community Case Manager
Gerard Place
09.2024 - 11.2025
Teaching Assistant
Sylvan Learning
03.2024 - 08.2024
Graduate Assistant
Central Michigan University
08.2022 - 05.2023
Medical Officer & Office Manager
Mediaid Diagnostic Center
09.2019 - 07.2022
Master of Public Health (MPH) - Public Health
University At Buffalo, State University of New York