Md Akib Hussain
Denton,United States
Overview
1
1
year of professional experience
Work History
Customer Service Agent
Hallmark Aviation Service
12.2021 - 12.2022
- Evaluated customer information to explore issues, develop potential solutions, and maintain high-quality service.
- Educated customers on company systems, form completion, and access to services.
- Provided primary customer support to internal and external customers.
- Sought out training opportunities to enhance customer relationship management abilities and further boost satisfaction scores.
Education
Bachelor of Arts - Japanese
University of North Texas
05.2025
Associate of Arts - General Studies
North Central Texas College
05.2022
Skills
- Hospitality
- Customer Service
- Communication
- Time Management
Timeline
Customer Service Agent
Hallmark Aviation Service
12.2021 - 12.2022
Bachelor of Arts - Japanese
University of North Texas
Associate of Arts - General Studies
North Central Texas College