M. DANIELLE SHERBERTES

• Manage the creation of Annual Reports, Internal Controls, and our Business Continuity Plan.
• Assist with reviewing resumes and interviewing internship candidates for the Division.
• Assist with interim management of Consumer Outreach Department, which receives and processes over 10,000 per year.
• Also provide assistance to the Division’s Board of Appeals.
• Responsible for the management of all revisions of our public-facing internet site.
• Management of Division’s outreach during the 2018 Merrimack Valley gas incident, including claims processing, consumer education and victim assistance.

• Managed statistical reporting for both the Mortgage Department and the entire Division.
• Managed the risk assessment process for the Mortgage Department, to determine which Mortgage agents and entities must be examined during our four year cycle.
• Assisted the Money Service Division with the management of examination reporting and risk assessment of all regulated entities.
• Worked with senior staff to award grants to various governmental and non-profit organizations for consumer outreach and education.

• Responsible for approving new business applications, focusing on mutual fund and annuity applications for clients of retail stock brokers.
• Ensured all applications were in compliance with relevant all federal and state securities regulations, as well as all internal policies and procedures.
• Managed monthly trade review, to ensure all transactions were suitable and in compliance., Ensured compliance of all state registered investment advisors and broker dealers with the Sarbanes-Oxley Act and the Patriot Act, as well as with all applicable state regulations.

• Managed and monitored the Bank’s Regulation W process, ensuring that accounts are funded at minimum levels and that over 5,500 affiliate funds are properly coded and collateralized.
• Managed the FRY8 quarterly reporting process to the Federal Reserve Board (FRB) on behalf of the bank and its subsidiaries, and responsible for all Treasury International Capital (TIC) reporting to the FRB done on both a monthly and a quarterly basis.
• Annually managed the Regulation O questionnaire process with the FRB.

• Responsible for all advisory compliance surveillance, including registration, billing, asset allocation, account trading activity and advisory and consulting agreement review.
• Managed all outside RIA relationships and assisted in the maintenance of advisor’s accurate books and records.
• Managed day to day trade analysis and review of all firm direct business, including variable annuity purchases and surrenders and purchases of alternative investments.
• Managed licensing requests for registered reps and investment advisors with disclosure history.
• Management of compliance review for new hires, including running background checks and credit reports.
• Also assisted in hiring and training of departmental staff and delegation of duties.
• Composed letters to state securities agencies requesting registration and waivers from registration for firm registered representatives and investment advisors.
• Management and delegation of regulatory pulls for FINRA, the SEC and all relevant state securities agencies.
• Worked as liaison with agencies to manage information and ensure the accuracy and quality of all requests.

● Ensured compliance of all state registered investment advisors and broker dealers with

the Sarbanes-Oxley Act and the Patriot Act, as well as with all applicable state regulations.

● Supervised special projects, such as archiving Division documents and victim witness coordination for special investigations involving the FBI and the U.S. Attorney.

● Contributed to and participated in various special investigations; one resulted in the

reimbursement of fees to the senior citizens of the Commonwealth as well as a $3 million civil fine that the Division imposed on a major banking institution.