Open To Work
Bob Calderhead
Braselton,GA
Summary
Dynamic leader with extensive experience at Neighborhood Restaurant Partners, excelling in training and human resources management. Proven track record in developing high-performing teams and implementing systems that enhance operational efficiency. Skilled in talent acquisition and change management, driving significant improvements in retention and guest satisfaction. Recognized for outstanding leadership and innovation.
Overview
33
33
years of professional experience
Work History
Special Projects Director / Senior Director of Training / Area Director
Neighborhood Restaurant Partners – Applebee’s
01.2014 - Current
- Report directly to the President and CFO: Research and implement systems, outside partners, and integrations to solve complex business problems
- Oversee field Human Resources including Training, Human Resource investigations, compliance, recruiting, onboarding, and payroll
- Developed and facilitated Human Resource Training for Above store directors and managers
- Lead evaluation, vetting, and rollout of new vendors and integrations across Human Resources, Training, Operations, Finance, and Technology
- Designed and implemented enterprise-wide training programs and systems that improved manager capability, team member development, retention, and overall operating results
- Neighborhood Restaurants Diamond Leadership Award 2019 (President’s Award)
Training General Manager
Mimi’s Café
Atlanta, GA
01.2010 - 01.2013
- Consistently met or exceeded, sales, turnover and profitability goals
- Trained new managers, rolled out new campaigns and menu items to the region, and traveled to mentor new or struggling General Managers
Area Director
Brinker International – Chili’s
01.1993 - 01.2010
- Led 6–8 restaurants with 30 managers and over 350 team members
- Chili’s Balance Award (Area Director of the Year) 2006
- Diversity Champion for Eastern U.S.; co-created Leadership Principles for Women and regional diversity strategy
- Expanded Southeast region by over 35% in two years through workforce planning and leadership development
- Hired and developed management teams to open 24 new restaurants
- Promoted 20+ managers to General Manager and 15+ team members into management
- Exceeded corporate goals for turnover, guest satisfaction, and profitability
- Founded Atlanta market-wide St. Jude golf tournament, raising $50,000+ annually
General Manager
Tanner’s Rotisserie Chicken
Manager
Chesapeake Bay Seafood House / Chili’s
Student Manager
University of Maryland Dining Services
Education
Bachelor of Arts - Cum Laude
University of Maryland
College ParkSkills
- Training and mentoring
- Human resources management
- Team development
- E-learning administration
- HRIS integration
- Talent acquisition
- Training assessments
- Regulatory compliance
- Change management
- Performance evaluation
- Systems implementation
- Content design and facilitation
Additional Training And Certifications
- Situational Leadership
- The Oz Principle
- GenderSpeak
- ServSafe Food Safety Certification - Proctor
Work Preference
Job Search Status
Open to workWork Type
Full TimeContract WorkLocation Preference
On-SiteRemoteHybridSalary Range
$85000/yr - $150000/yrTimeline
Special Projects Director / Senior Director of Training / Area Director
Neighborhood Restaurant Partners – Applebee’s
01.2014 - Current
Training General Manager
Mimi’s Café
01.2010 - 01.2013
Area Director
Brinker International – Chili’s
01.1993 - 01.2010
General Manager
Tanner’s Rotisserie Chicken
Manager
Chesapeake Bay Seafood House / Chili’s
Student Manager
University of Maryland Dining Services
Bachelor of Arts - Cum Laude
University of Maryland