Organized front desk professional with experience in guest relations, building access control, and daily operations. Known for multitasking, problem-solving, and maintaining a secure, efficient, and welcoming environment.
Work History
Front Desk Attendant
1 Year 4 Months
Woodside Central | 2025.06 - Current
Greeted residents and visitors, delivering professional front-desk assistance and accurate building information.
Monitor building access, verify visitors, manage guest registration, and ensure building security procedures are followed
Coordinated package receipt, logging, and secure handoff to maintain organized concierge operations.
Monitored lobby activity, reported maintenance concerns, maintained a clean and organized front desk, and assisted with emergencies following building procedures.
Managed a variety of tasks simultaneously, maintaining professionalism and efficiency under pressure.
Adult Day Care Operations Coordinator
1 Year 3 Months
Queens Social Adult Day Care Center | 2024.02 - 2025.05
Coordinate daily program operations to ensure efficient workflow and quality services for participants.
Maintain accurate participant records and ensure compliance with applicable state regulations, program policies, and documentation requirements.
Coordinate staff schedules, assignments, and daily activities to support effective program delivery.
Oversee participant enrollment, attendance tracking, and communication with families and caregivers to address individual needs.
Monitor daily activities, transportation coordination, and participant well-being to maintain a safe, supportive, and engaging environment.
Education
Bachelor of Arts - English Literature
Dhaka International University | Dhaka, Bangladesh | 2023-10