Brooke Temple
Loveland,CO
Summary
Detail-oriented Front Desk Administrator skilled in managing appointment schedules to enhance operational efficiency and client satisfaction. Engaged as Youth Program Leader, facilitating group discussions and delivering constructive feedback while regularly informing families about events that support children's growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Front Desk Administrator
Vollmar CPA
Loveland , CO
08.2025 - Current
- Managed appointment schedules for multiple CPAs and clients effectively.
- Answered incoming phone calls and directed inquiries to appropriate staff members.
- Processed incoming and outgoing mail, ensuring timely delivery of correspondence.
- Assisted in preparing client billing statements and financial documents accurately.
- Performed administrative tasks such as filing, copying, data entry, and scanning documents.
Youth Program Leader
YMCA
Berthoud, Colorado
09.2024 - Current
- Facilitated group discussions to encourage teamwork and communication skills.
- Monitored participant progress and provided constructive feedback regularly.
- Coordinated transportation arrangements for field trips or special events.
- Maintained accurate records of attendance, progress reports, and other documents related to program activities.
Education
Some College (No Degree) - Phlebotomy Certificate
Front Range Community College
Fort Collins, COSkills
- Appointment scheduling
- Customer service
- Client communication
- Attention to detail
- Time management
- Multitasking capabilities
- Constructive feedback
Certification
- BSL Certification
- CPR Certification
- Phlebotomy Certificate
Timeline
Front Desk Administrator
Vollmar CPA
08.2025 - Current
Youth Program Leader
YMCA
09.2024 - Current
Some College (No Degree) - Phlebotomy Certificate
Front Range Community College