Summary
Overview
Work History
Education
Skills
Languages
References
Timeline
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Md Ashiqur Rahman

Queens,NY

Summary

Dynamic professional with a proven track record at Makor Disability Services, excelling in client support and communication. Skilled in sales techniques and cash handling, I consistently enhanced customer experiences while maintaining high standards of personal hygiene assistance. Committed to fostering positive relationships and achieving service excellence.

Overview

4
4
years of professional experience

Work History

DSP

Makor Disability Services
Brooklyn, NY
05.2021 - Current
  • Monitored health and well-being of clients and reported significant health changes.
  • Organized oral medications for clients following dosage and schedule requirements.
  • Drove clients to doctors' appointments and social outings.
  • Assisted clients with maintaining good personal hygiene.
  • Contacted medical providers on behalf of clients to follow up on appointments.

Video Repair Rep 1

Charter Spectrum
Queens, NY
07.2024 - 01.2025
  • Conferred with customers by telephone or in person to provide information about products or services and take orders.
  • Excelled in exceeding daily credit card application goals.
  • Engaged in conversation with customers to understand needs, resolve issues and answer product questions.
  • Collected deposits or payments and arranged for billing.
  • Answered inbound calls from wide range of members, welcoming callers.

Barista

Starbucks
Queens, NY
05.2023 - 07.2024
  • Managed cash register and processed transactions with accuracy and integrity.
  • Maintained calm demeanor during high-volume periods and special events.
  • Prepared specialty coffee drinks such as lattes, cappuccinos, macchiatos, mochas, and Americanos.
  • Utilized upselling techniques to promote bakery items and specialty drinks, increasing average order value.
  • Sliced fruits, vegetables and meats for use in food service.
  • Created complex, hand-crafted beverages based upon customer preferences.

Education

High School Diploma -

Penn Foster Career School
Scranton, PA

Skills

  • Sales techniques
  • Customer communication
  • Cash handling
  • Client support
  • Communication skills
  • Housekeeping duties
  • Personal hygiene assistance
  • Non-verbal communication

Languages

English
Full Professional
Bengali
Native/ Bilingual

References

References available upon request.

Timeline

Video Repair Rep 1

Charter Spectrum
07.2024 - 01.2025

Barista

Starbucks
05.2023 - 07.2024

DSP

Makor Disability Services
05.2021 - Current

High School Diploma -

Penn Foster Career School

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Md Ashiqur Rahman