Michael M. Delgado
Rockaway Park
Summary
Seasoned public servant with over 23 years experience as a Firefighter, 4 years as a Police Officer, and 10 years working in Special Education. Strong leadership and decision-making, and de-escalation skills, committed to public safety and service.
Overview
27
27
years of professional experience
Work History
Special Education Teacher - Life Skills
New York City Department of Education
Rockaway Park
09.2015 - Current
- Designed and delivered personalized learning for each student and advocated for student inclusion and success in general education environments.
- Provided instruction in academic, communication, and social skills to special education students.
- Developed individual educational plans designed to promote educational, physical and social development.
Assistant Chief
Broad Channel Volunteer Fire Department
Broad Channel
02.2002 - Current
- Oversee coordination of department drills and training.
- Incident Commander on emergency operations including fire and medical related calls
- Respond to and operate at the scene of fire and medical related emergency calls
- Conduct background checks on prospective membership
- Meet with the community and their officials to discuss and organize community events and programs
Police Officer
New York Police Department
New York
07.2010 - 04.2014
- Responded to radio dispatched calls and evaluated emergency situations and took appropriate actions, such as making arrests and maintaining crime scenes for investigating officers
- Assist in conducting investigations, making arrests, participating in legal searches and surveillance activities, accumulating evidence and case information, giving testimonies in court, and retrieving crime lab reports.
- Member of a team involved in the investigation of graffiti and gang related crimes
Assistant Supervisor
UPS Airport Freight
Jamaica
02.2009 - 01.2010
- Supervised employees who x-rayed and scanned packages for hazardous materials
- Coordinated emergency operations when scanners altered of potential hazardous materials or foreign objects
- Trained new employees in x-ray and scanning procedures
- Overseen the handling of packages from warehouse to truck including proper truck seal placement
- Ensured contents matched manifests
Client Service Associate - Assistant Treasurer
BNY Asset Management, The Bank of New York
New York
03.2007 - 03.2008
- Client Officer for over 60 institutional clients with a total value of over $14 billion in assets under management
- Handled all aspects of a client's account, including legal, operational and investment related issues
- Facilitated new account process which includes gathering required documentation, completing new account form, opening accounts on internal systems, communication with custodian and coordinating funding with portfolio management groups
- Prepared for and attend quarterly client meetings and new business presentations
Administrative Assistant - Client Communications Associate
BNY Asset Management, The Bank of New York
New York
07.1998 - 03.2007
- Created marketing materials that effectively described and promoted the organization and its products including but not limited to, graphics, brochures, product sheets, logos, and presentations
- Part of a five person team which overseen the preparation and creation of presentations for over 300 existing clients
- Created and maintained performance related spreadsheets and databases for client accounts
Education
M.D. - Special Education
Brooklyn College
Brooklyn, NY03.2025
Bachelor of Science - Public Affairs with a concentration in Criminal Justice
Empire State College
Saratoga Springs, NY12-2021
Police Officer Academy
New York City Police Academy
New York, NY12.2010
Nassau County Fire Academy
Bethpage, NYFederal Emergency Management Agency
New York State Fire Academy
Skills
- Client relationship management
- Effective communication
- Community engagement
- Team building
- Crisis management
- Emergency response
- Firefighter training programs
- Behavioral assessment
- Emergency management
- Arrest and detention
Awards
- Quality Commitment Award, The Bank of New York, 2002
- 10 Year of Outstanding Service Award, Broad Channel Volunteer Fire Department
- Certificate of Merit, New York State Assembly, 2015
Timeline
Special Education Teacher - Life Skills
New York City Department of Education
09.2015 - Current
Police Officer
New York Police Department
07.2010 - 04.2014
Assistant Supervisor
UPS Airport Freight
02.2009 - 01.2010
Client Service Associate - Assistant Treasurer
BNY Asset Management, The Bank of New York
03.2007 - 03.2008
Assistant Chief
Broad Channel Volunteer Fire Department
02.2002 - Current
Administrative Assistant - Client Communications Associate
BNY Asset Management, The Bank of New York
07.1998 - 03.2007
M.D. - Special Education
Brooklyn College
Bachelor of Science - Public Affairs with a concentration in Criminal Justice
Empire State College
Police Officer Academy
New York City Police Academy
Nassau County Fire Academy
Federal Emergency Management Agency
New York State Fire Academy
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