M. Dempsey O'Leary
Bachelor Of Science- Speech Communication
1355 SW E Ave. Apt.204 Corvallis,OR
Summary
Hardworking employee with exceptional customer service and problem-solving skills. Experience with workplace communication and management. Eager to learn more about the sales field and help improve organizational performance.
Overview
8
8
years of professional experience
Work History
Operations Associate
Oregon State University Department Of Rec Sports
05.2023 - Current
- Conducted regular performance evaluations and mentorship meetings, providing constructive feedback to team members for continuous improvement.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Collaborated with cross-departmental teams to achieve project goals and meet deadlines.
- Successfully facilitated customer sales and completed daily sales reports for team.
Events Associate
Oregon State University Department Of Rec Sports
10.2022 - Current
- Monitored event schedules and timelines, making adjustments as needed to maintain smooth operations throughout the event.
- Implemented creative solutions to address unforeseen challenges during events, minimizing potential negative impacts on guest experiences.
Operations Representative
Oregon State University Department Of Rec Sports
03.2022 - Current
- Participated continuous improvement initiatives aimed at enhancing overall organizational effectiveness.
- Resolved complex problems utilizing critical thinking skills innovative approaches ultimately driving positive outcomes.
- Utilized exceptional customer service skills to satisfy all needs.
- Optimized workflows to increase efficiency and decrease errors in day-to-day operations.
Seasonal Merchandiser
Bigfoot Beverages
06.2021 - 09.2021
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
Cashier and Food Handler
Paradise Shaved Ice
05.2016 - 09.2020
- Food and money handling experience
- Maintained high levels of customer service and efficiency in a fast-paced work environment
Education
Bachelor of Science - Speech Communication
Oregon State University
Corvallis, OR06.2024
High School Diploma -
Marist Catholic High School
Eugene, OR06.2020
Skills
- Verbal and written communication
- Operational and sales reporting
- Customer Service
- Adaptability
- Interpersonal Skills
- Strong Problem Solver
- Relationship Building
Timeline
Operations Associate
Oregon State University Department Of Rec Sports
05.2023 - Current
Events Associate
Oregon State University Department Of Rec Sports
10.2022 - Current
Operations Representative
Oregon State University Department Of Rec Sports
03.2022 - Current
Seasonal Merchandiser
Bigfoot Beverages
06.2021 - 09.2021
Cashier and Food Handler
Paradise Shaved Ice
05.2016 - 09.2020
Bachelor of Science - Speech Communication
Oregon State University
High School Diploma -
Marist Catholic High School
Similar Profiles
Henry StewartHenry Stewart
Bike Mechanic at Oregon State University Rec SportsBike Mechanic at Oregon State University Rec Sports
Kaiolana AcquaroKaiolana Acquaro
Fitness and Wellness Specialist/Personal Trainer at Oregon State University Dixon Rec CenterFitness and Wellness Specialist/Personal Trainer at Oregon State University Dixon Rec Center
Mateo LuqueMateo Luque
Events Associate at Recreational Sports - Oregon State UniversityEvents Associate at Recreational Sports - Oregon State University
Eileen MonariEileen Monari
Attandant Counselor at Washington State Department of HealthAttandant Counselor at Washington State Department of Health
Paula CornejoPaula Cornejo
Career Navigator Specialist at Goodwill of South FloridaCareer Navigator Specialist at Goodwill of South Florida