M. Dempsey O'Leary
Bachelor Of Science- Speech Communication
1355 SW E Ave. Apt.204 Corvallis,OR
Summary
Hardworking employee with exceptional customer service and problem-solving skills. Experience with workplace communication and management. Eager to learn more about the sales field and help improve organizational performance.
Overview
8
8
years of professional experience
Work History
Operations Associate
Oregon State University Department Of Rec Sports
05.2023 - Current
- Conducted regular performance evaluations and mentorship meetings, providing constructive feedback to team members for continuous improvement.
- Oversaw daily operations, ensuring timely completion of tasks and adherence to company policies and procedures.
- Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
- Collaborated with cross-departmental teams to achieve project goals and meet deadlines.
- Successfully facilitated customer sales and completed daily sales reports for team.
Events Associate
Oregon State University Department Of Rec Sports
10.2022 - Current
- Monitored event schedules and timelines, making adjustments as needed to maintain smooth operations throughout the event.
- Implemented creative solutions to address unforeseen challenges during events, minimizing potential negative impacts on guest experiences.
Operations Representative
Oregon State University Department Of Rec Sports
03.2022 - Current
- Participated continuous improvement initiatives aimed at enhancing overall organizational effectiveness.
- Resolved complex problems utilizing critical thinking skills innovative approaches ultimately driving positive outcomes.
- Utilized exceptional customer service skills to satisfy all needs.
- Optimized workflows to increase efficiency and decrease errors in day-to-day operations.
Seasonal Merchandiser
Bigfoot Beverages
06.2021 - 09.2021
- Collaborated with store management to develop promotional plans and execute timely merchandise resets.
- Facilitated clear communication between store associates and corporate teams regarding merchandising goals, expectations, and feedback on execution quality.
Cashier and Food Handler
Paradise Shaved Ice
05.2016 - 09.2020
- Food and money handling experience
- Maintained high levels of customer service and efficiency in a fast-paced work environment
Education
Bachelor of Science - Speech Communication
Oregon State University
Corvallis, OR06.2024
High School Diploma -
Marist Catholic High School
Eugene, OR06.2020
Skills
- Verbal and written communication
- Operational and sales reporting
- Customer Service
- Adaptability
- Interpersonal Skills
- Strong Problem Solver
- Relationship Building
Timeline
Operations Associate
Oregon State University Department Of Rec Sports
05.2023 - Current
Events Associate
Oregon State University Department Of Rec Sports
10.2022 - Current
Operations Representative
Oregon State University Department Of Rec Sports
03.2022 - Current
Seasonal Merchandiser
Bigfoot Beverages
06.2021 - 09.2021
Cashier and Food Handler
Paradise Shaved Ice
05.2016 - 09.2020
Bachelor of Science - Speech Communication
Oregon State University
High School Diploma -
Marist Catholic High School
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