Md Javed Qamar

To use my skills in shaping a challenging and growth oriented career in leading edge organization that recognizes and values individual contribution as well as provides ample opportunity for sustainable growth and learning.

• Father's Name: Mr. Phool Mohd
• Date of Birth: 05/17/85
• Gender: Male
• Nationality: Indian
• Marital Status: Married

• Answer incoming calls and respond to customer emails.
• Provide product and service related information to customers.
• Translation of medical documents from Arabic to English and English to Arabic as well.
• Resolving queries of Arabic on call also resolves queries received through OYO Arabic customer support handling.
• Identify and escalate issues to supervisors.
• Document all call information according to standard operating procedure.
• Follow up customers calls where necessary.
• Inventory damage & repair audit.
• Weekly sale & purchase report.
• Recognize, document, and alert the management team of trends in customer calls.
• Complete call logs and reports.
• Other duties as assigned responsibilities.