Summary
Overview
Work History
Education
Skills
Personal Information
Certification
Languages
Timeline
Generic

MD KAISAR SUWEL

BUFFALO,US

Summary

Social worker with extensive experience in case management and client communication at Erie County Heap. Proficient in data analysis and maintaining documentation accuracy, ensuring timely eligibility assessments for benefits. Dedicated to upholding professional ethics and client confidentiality while delivering exceptional service and support.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Social Worker

Erie County Heap
Buffalo, NY
11.2023 - Current

Assessed eligibility and benefits based on income and household size.

  • Conducted client interviews to determine benefit qualifications and eligibility.
  • Evaluated primary heating sources for accurate eligibility determinations.
  • Considered ages of household members and disabilities in assessments.
  • Managed emergency service inquiries via phone to ensure timely assistance.

Finisher

Litelab Corp.
Buffalo, NY
05.2013 - 11.2025
  • Inspected final products for adherence to quality standards and specifications.
  • Estimated production costs while establishing comprehensive quality guidelines.
  • Fabricated various components according to technical drawings, assembling them as necessary.
  • Evaluated finishing details such as color, texture, and materials for compliance.
  • Implemented quality assurance measures to boost customer satisfaction levels.
  • Kept workspaces organized and clean to support operational efficiency.

Tax Preparation Specialist

H&R Block
Buffalo, NY
01.2019 - 04.2021
  • Facilitated communication between clients and tax authorities to resolve self-preparation issues.
  • Advised clients on strategies to minimize tax liabilities.
  • Prepared federal and state tax returns for individuals with high efficiency.
  • Engaged with IRS and relevant government organizations on behalf of clients to address tax matters.

Education

Associate of Applied Science -

Erie Community College - ECC City Campus
01.2013

Skills

  • Communication skills
  • Team building
  • Case management
  • Documentation accuracy
  • Data analysis
  • Professional ethics
  • Microsoft Office and graphics design
  • Client confidentiality
  • Client documentation

Personal Information

Certification

  • Associate Degree
  • Hardware engineer certified
  • Graphics Design certified
  • Tax preparation

Languages

2,3,3,3,

American English-Fluent, Bengali-Native, Hindi-Conversational

Timeline

Social Worker

Erie County Heap
11.2023 - Current

Tax Preparation Specialist

H&R Block
01.2019 - 04.2021

Finisher

Litelab Corp.
05.2013 - 11.2025

Associate of Applied Science -

Erie Community College - ECC City Campus