Julie Hartnett
Buffalo
Summary
Seasoned Social Insurance Specialist with in-depth understanding of social insurance programs and policies. Possess strong analytical skills, adept at interpreting complex legislation and regulations to ensure compliance. Strengths include communication, problem-solving abilities, and providing comprehensive client service. Have positively impacted previous work by improving policy understanding among clients while ensuring efficient operations.
Overview
19
19
years of professional experience
1986
1986
years of post-secondary education
Work History
Social Insurance Specialist
Social Security Adminstration
Petersburg
02.2005 - 02.2024
- Assisted clients with Social Security benefit inquiries and applications.
- Reviewed and processed claims for disability benefits and retirement services.
- Conducted interviews to gather information for claims evaluation and resolution.
- Educated clients on eligibility requirements for various Social Security programs.
- Maintained confidential patient documentation to prevent data compromise and comply with HIPAA regulations.
Education
Bachelor of Science - Psychology
Hilbert College
Hamburg, NY 10.1998 - 05.2003
Mount Mercy Academy
Buffalo, NYSkills
- Claims processing
- Disability evaluation
- Client education
- HIPAA compliance
- Regulatory knowledge
- Policy interpretation
- Effective communication
- Attention to detail
- Time management
- Analytical thinking
- Case management proficiency
- Professional demeanor
- Fraud detection
- Negotiation skills
- Self motivation
- Initiative-taking
- Schedule management
References
References available upon request.
Timeline
Social Insurance Specialist
Social Security Adminstration
02.2005 - 02.2024
Bachelor of Science - Psychology
Hilbert College
10.1998 - 05.2003
Mount Mercy Academy