Nathan Jin
Norwalk,CA
Summary
Social Insurance Specialist with extensive application engagement and dedicated service skills. Bilingual professional with the skill to maintain accurate records, schedule appointments and handle various administrative responsibilities.
Overview
12
12
years of professional experience
Work History
Social Insurance Specialist
Social Security Administration
07.2019 - Current
- Gathered facts and evidence for both initial and post-entitlement beneficiaries, used knowledge of Social Security rules and regulations to make critical decisions affecting initial and continuing eligibility for benefits
- Adjudicated and authorized entitlement or disallowance actions at all levels of difficulty and complexity under programs administered by SSA
- Screened for discrepancies to guard the integrity of the Social Security program against fraud, waste, and abuse
- Assisted beneficiaries in understanding how decisions were made and assisting them in understanding their reporting responsibilities for continued eligibility
- Managed hundreds of cases simultaneously, processing cases timely while following up with pending cases
- Interfaced with internal and external partners, other state and local agencies, and beneficiary advocates, obtaining and clarifying information to make eligibility determinations
- Improved claim processing efficiency by streamlining workflows and implementing best practices.
- Assisted clients with navigating complex application processes, ensuring access to vital benefits and resources.
- Served as a subject matter expert during audits, providing detailed documentation and evidence supporting compliance with regulatory requirements.
Logistics Coordinator
Mainfreight Inc.
01.2017 - 01.2018
- Responsible for ensuring transporting and movement of shipments of merchandise, supplies, etc
- Track all existing imports shipments en-route to the US by monitoring status and providing updates with carriers
- Correlate all direct shipments from the port of loading to discharging including customs clearance
- Monitored inbound and outbound freight operations to establish timely delivery of packages.
- Generated documentation and information required for customer shipments.
- Developed relationships with key vendors, securing preferential treatment in pricing and terms negotiation.
Infantry Team Leader
United States Army
05.2012 - 08.2015
- Led infantry team to successfully complete missions by providing clear instructions and efficient communication.
- Utilized tactical expertise to make critical decisions under pressure, leading to successful outcomes in high-stress situations.
- Led fire team during infantry dismounted battle drills and situational training exercises.
- Maintained high levels of discipline within the unit, enforcing military standards and regulations.
- Disciplined subordinates for rules infractions and poor performance.
Education
Bachelor of Science - Business Administration
California State University, Long Beach
Long Beach, CA12.2018
Skills
- Proficiency in utilizing Microsoft office
- Ability to speak Korean, Chinese-Mandarin, and Spanish
- Claims Processing
- Policy Interpretation
- Case management proficiency
- Cross-cultural sensitivity
- Effective communication skills
- Documentation and paperwork
- Application Review
Timeline
Social Insurance Specialist
Social Security Administration
07.2019 - Current
Logistics Coordinator
Mainfreight Inc.
01.2017 - 01.2018
Infantry Team Leader
United States Army
05.2012 - 08.2015
Bachelor of Science - Business Administration
California State University, Long Beach
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