Summary
Overview
Work History
Education
Skills
Contact
Education and Training
Timeline
Generic

MD Mehedi Hassan

Buffalo,NY

Summary

Dedicated professional with a background in public administration, strong leadership, and problem-solving skills. Proficient in customer service, sales, and front desk management, with a proven ability to meet customer needs, boost sales, and enhance satisfaction. Highly skilled in computer applications, including Microsoft Word, Excel, PowerPoint, database management, email communication, and internet research. Known for excellent communication, organization, and teamwork in fast-paced environments.

Overview

7
7
years of professional experience

Work History

Front Desk Receptionist

Tim Hortons
05.2024 - Current
  • Welcome customers with a friendly attitude.
  • Take customer orders accurately.
  • Prepare and serve coffee and other beverages.
  • Assist the manager with inventory management.
  • Managed inventory levels to minimize waste while ensuring adequate stock for daily operations.

General Manager

Bismillah Bangla Wok Inc
02.2024 - Current
  • Manage the front desk, including taking orders and greeting all customers.
  • Serve food to customers with a welcoming attitude.
  • Assist the manager in ordering equipment and supplies for the restaurant.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Developed and implemented strategies to increase sales and profitability.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.

Order Taker

Popeye's Restaurants
01.2022 - 12.2023
  • Welcomed customers and provided quick and attentive service.
  • Effectively communicated with customers to clarify order details and ensure the highest level of satisfaction during their ordering experience.
  • Accurately performed cash register operations to process and receive payments and issue change.
  • Warmly greeted and welcomed customers to establishment before requesting food order.

Sales Executive

Oppo Bangladesh Communication Equipment Limited
11.2017 - 12.2019
  • Used cold calling and networking to sell products and services.
  • Sourced new sales opportunities through inbound lead follow-up.
  • Developed and implemented sales strategies to meet customer needs and increase revenue.
  • Cultivated relationships with existing customers to encourage repeat business.
  • Trained junior sales staff on techniques for improving customer service experience.

Education

Masters - Public Administration

Gannon University
Erie, PA
05-2024

High School Diploma -

Brahmanbaria Government College
Bangladesh
04-2013

Bachelor of Arts - English Literature

National University of Bangladesh
Bangladesh
03-2017

Master of Arts - English Literature

National University Of Bangladesh
Bangladesh
04-2018

Skills

  • Sales and market development
  • Market trends understanding
  • Business Networking
  • Operations
  • Sales Planning
  • Cold-calling
  • Brand Promotion
  • Account Servicing
  • Warmly welcome customers and create a friendly atmosphere
  • Demonstrate patience and attentiveness in serving customers in all aspects

Contact

Buffalo, NY 14211

Education and Training

false,other,Erie, PA

Timeline

Front Desk Receptionist

Tim Hortons
05.2024 - Current

General Manager

Bismillah Bangla Wok Inc
02.2024 - Current

Order Taker

Popeye's Restaurants
01.2022 - 12.2023

Sales Executive

Oppo Bangladesh Communication Equipment Limited
11.2017 - 12.2019

Masters - Public Administration

Gannon University

High School Diploma -

Brahmanbaria Government College

Bachelor of Arts - English Literature

National University of Bangladesh

Master of Arts - English Literature

National University Of Bangladesh

Similar Profiles

CREATE PROFILE
MD Mehedi Hassan