Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Md Monirul Islam

Queens,NY

Summary

Dynamic professional with strong guest management and customer service skills. Experienced in order processing and food safety, committed to creating memorable guest experiences.

Overview

2
2
years of professional experience

Work History

Delta Hotel

Recietionist
Amsterdam
08.2024 - 05.2025
  • Checked in and checked out guests efficiently, ensuring a smooth arrival and departure experience.
  • Managed guest interactions to resolve concerns promptly, leading to improved satisfaction.

Server

Bastian Hotel and Restaurant
Breda, Netherlands
01.2023 - 04.2024
  • Taking order and serving food to guests
  • Provided exceptional customer service in a fast-paced restaurant environment.
  • Assisted guests with menu selections and dietary restrictions.
  • Maintained cleanliness and organization of dining and service areas.

Education

Master of Science - Media Innovation

Breda University of Applied Sciences
Breda, Netherlands
07-2024

Skills

  • Guest management
  • Room assignment
  • Order processing
  • Food safety
  • Event coordination
  • Conflict resolution
  • Customer service

Languages

English
Full Professional
Bengali
Full Professional

Timeline

Delta Hotel

Recietionist
08.2024 - 05.2025

Server

Bastian Hotel and Restaurant
01.2023 - 04.2024

Master of Science - Media Innovation

Breda University of Applied Sciences
Md Monirul Islam