Effective Pharmacy Manager offering excellent skills in customer service, telephone etiquette and issue response. Pursuing a similar position where focus and dedication are highly sought.
Overview
30
30
years of professional experience
Work History
Production Pharmacist
Organon Pharmaceuticals
DHAKA, BANGLADESH
12.1989 - 12.1993
Supervised production of pharmaceuticals and monitoring quality control
Community Pharmacist
Eckards
Fort Worth, TX
11.1996 - 12.2001
Assisted patients with over-the-counter medication recommendations and responded to questions concerning drug interactions.
Administered wide range of immunization and contraception options in alignment with individual needs.
Provided patient counseling and advice on prescriptions as well as alternatives and over-the-counter medications.
Achieved and maintained top customer satisfaction and retention by cultivating productive relationships with patients.
Community Pharmacist
CVS Pharmacy
Benbrook, United States
12.2001 - 12.2010
Processed over 400 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction.
Assisted other pharmacy staff with drug inventory, purchasing and receiving.
Managed drug and supply inventories.
Effectively prioritized tasks and organized workflow to increase efficiency.
Advised patients on medication side effects and contraindications and explained proper administration.
Educated patients on proper medication use.
Hand counted controlled medications, measured liquids and reconstituted antibiotics.
Pharmacy Manager
Benbrook Pharmacy
Benbrook, United States
12.2010 - Current
Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
Developed policies and procedures for effective pharmacy management.
Offered patients and patrons information on various immunizations.
Discussed medical histories with patients in effort to provide most effective medical advice.
Communicated with patients, ensuring that medical information was kept private.
Ordered all pharmacy supplies and kept check on inventory levels.
Supervised team of 5 pharmacy technicians.
Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors.
Education
Master of Science - Pharmacology And Toxicology
Long Island University
Brooklyn, NY
06.1996
Bachelor of Science - Pharmacy
Andhra University
Andhra Pradesh
06.1986
Associate of Science -
Kushtia Govt College
Kushtia
06.1978
High School Diploma -
Kushtia Zilla School
Kushtia
1976
Skills
Employee Training Program
Drug Inventory Management
Employee Recruitment and Hiring
Wellness Services
Employee Work Scheduling
Patient Profiles
Operational Records Maintenance
Charitable work special interest
Charitable Giving
Operating an islamic school in kushtia, Bangladesh