Summary
Overview
Work History
Education
Skills
Certification
Work Availability
Timeline
Bartender
Domenique Martinez

Domenique Martinez

Beer and Wine Customer Service
San Antonio,TX

Summary

Hardworking employee enthusiastic about learning Beer & Wine Associate role inside and out. Pursues opportunities to learn new skills and contribute to group success. Offers strong administrative, relationship-building and problem-solving abilities.

Experienced Bartender with over 17 years of experience in craft . Excellent reputation for resolving problems and improving customer satisfaction.

Reliable employee seeking Beer & Wine Partner position. Offering excellent communication and good judgment.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Enthusiastic and eager to contribute to team success through hard work, attention to detail motivated to learn, grow and excel in Industry.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Driver

Uber
San Antonio, TX
04.2016 - Current
  • Coordinated efficient routes to avoid delays and optimize schedules.
  • Upheld high standards of professionalism and discretion when working with high-value clients.
  • Assisted passengers with entering and exiting vehicles safely and securely stowed baggage to minimize damage risk.
  • Cleaned and maintained vehicle and assessed vehicle for damage after each shift.
  • Delivered goods and products to customer on time and in excellent condition.
  • Achieved consistent safety targets by adjusting driving to different road and traffic conditions, balancing loads and avoiding dangerous driving actions.
  • Planned and adjusted optimal routes based on traffic and weather conditions.
  • Loaded and secured items in trucks to avoid damage to parcels during delivery.
  • Obtained customer signatures to complete and process paperwork.
  • Worked directly with customers to assess damage and incompleteness of orders.

Bartender/Manager

Twisted Murphys
Corpus Christi Christi, TX
05.2014 - 04.2016
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers and taking inventory.
  • Supervised and trained staff on preparing and delivering drinks, handling food and money and setting up bar at beginning of shift and breaking down at end of shift to facilitate operations.
  • Oversaw and monitored cash drawers and reconciled drawers against cash register reports at close of business.
  • Trained Number new bartenders on drink preparation, product promotion, garnish preparation and sanitation protocol.
  • Completed accurate inventory records to thwart malicious activities and maintain organized and profitable establishment.
  • Scheduled parties, banquets or sporting events and allocated optimal staff and resources to properly execute.
  • Kept bar presentable and well-stocked to meet customer needs.
  • Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
  • Followed alcohol awareness procedures for preventing excessive guest intoxication.
  • Adhered to state laws regarding alcoholic beverage services and customer regulations.
  • Polished glassware, bussed tables and removed debris to keep customer areas clean.
  • Handled simultaneous customer, team and business needs while avoiding unnecessary delays or errors.
  • Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines and mixers.
  • Set up bar for operation, obtained cash bank and stocked service bar.
  • Kept alcoholic beverages well-stocked and organized to meet expected demands.
  • Maintained relationships with restaurant vendors to facilitate effective inventory management and implement cost controls.
  • Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
  • Managed accurate register and produced daily sales reports backing up inventory usage numbers.
  • Completed regular bar inventories and daily requisition sheets and increased sales and profits.
  • Consulted with managers to organize special events and promotions.
  • Operated efficiently in high-volume setting to prepare and serve more than Number drinks per hour.
  • Set up glassware, liquor and other necessary supplies for special events.
  • Conducted regular inventories of bar and drink supplies to keep stock on hand and avoid expensive rush orders.

Shopper

Instacart
San Antonio, TX
12.2019 - 03.2021
  • Demonstrated speed and accuracy in order item selection.
  • Selected best-quality perishable items such as meat and produce.
  • Tracked substitutions and informed customers of changes.
  • Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
  • Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
  • Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
  • Verified each item matched order sheet's description.
  • Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
  • Delivered items to customers on desired schedules by managing time efficiently and planning effective routes.
  • Consulted with customers on food selections and custom order requests.
  • Scanned each item's barcode before item's removal from shelf.
  • Loaded and unloaded orders at customer's homes or locations.
  • Totaled completed order, and provided required documentation for order payment.
  • Kept vehicle clean and neat to offer professional impression to every customer.

Education

Operator License - Cosmetology

Vanguard Institute of Technology
Corpus Christi, TX
03.2005

Associate Of Science - Geology

Alamo Colleges
San Antonio, TX
01.2023

NCCER Certification - Combo Welding

South Texas Vocational Institute
Corpus Christi, TX
05.2009

Skills

  • Heavy Lifting
  • Route Logs
  • Optimizing Routes
  • Order Picking and Processing
  • Loading and Unloading
  • Liquor, Beer and Wine Knowledge
  • Alcohol Ordering
  • Hospitality and Guest Service
  • Teamwork and Professionalism
  • Cash Handling and Management
  • Knowledge of Craft and Microbrews
  • Food and Beverage Service
  • Supply and Inventory Maintenance
  • Ordering Bar Supplies
  • Ability to Lift 30 Pounds
  • Supply Ordering and Management
  • Mixology Techniques
  • Changing Beer Kegs
  • Cocktail Service
  • Suggestive Selling
  • Order Preparation
  • Accurate Cash Handling
  • Restocking Condiments
  • Safety and Sanitation Standards
  • Operational Efficiency
  • Extensive Spirits Knowledge
  • Stamina and Endurance
  • Accounts Payable and Accounts Receivable
  • Guest Satisfaction
  • Patron Rapport
  • Delegating Assignments and Tasks
  • Managing Deliveries
  • Bar Operations and Logistics
  • Health Code Compliance
  • Mixed Drinks Preparations
  • Navigational Systems and GPS

Certification

Craft Beer Certified

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline

Shopper

Instacart
12.2019 - 03.2021

Driver

Uber
04.2016 - Current

Bartender/Manager

Twisted Murphys
05.2014 - 04.2016

Operator License - Cosmetology

Vanguard Institute of Technology

Associate Of Science - Geology

Alamo Colleges

NCCER Certification - Combo Welding

South Texas Vocational Institute

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Domenique MartinezBeer and Wine Customer Service