Summary
Overview
Work History
Skills
Websites
Certification
Accomplishments
Awards
Military Service
Additional Information
Timeline
Generic

Charles E. Flansburg

Damascus,MD

Summary

Accomplished professional with a proven track record in strategic planning and operational management within fast-paced environments. Recognized for clear communication, effective problem-solving, and a commitment to achieving objectives through collaborative teamwork. Experienced IT and Telecommunications expert with over 35 years of experience in U.S. Army and Department of Defense contracting. Specializing in network engineering, telecommunications infrastructure, and adept team leadership. Proficient in fiber optics, copper, and coaxial systems with a demonstrated ability to oversee large-scale installations, troubleshoot intricate networks, and provide exceptional customer service. Highly regarded for unwavering work ethic, technical proficiency, and adeptness in guiding diverse teams towards mission-critical goals.

Overview

27
27
years of professional experience
1
1
Certification

Work History

Actions Officer

GDIT (General Dynamics Information Technology)
06.2021 - 05.2025
  • - Activated, upgraded, and deactivated circuits and trunks per DISA TSOs, ensuring compliance with regulatory guidance.
  • - Coordinated installations with DISA, local users, and commercial vendors, maintaining system diagrams and accurate labeling for all equipment and access points.
  • - Conducted Test and Acceptance procedures, submitting detailed reports and ensuring timely service delivery.

IT Quality Assurance Engineer

GDiT
, VA
09.2019 - 06.2021
  • - Managed installation and documentation processes for all systems and circuits, ensuring adherence to industry standards and local procedures.
  • - Maintained traceability and safety of all equipment, and ensured proper labeling and documentation.

Senior Analyst, Telecommunications

10.2017 - 09.2019
  • - Led the Inside Plant Team in circuit activation/deactivation and managed the Cable Management Circuit Database.
  • - Resolved network outages via Remedy Tickets and performed advanced troubleshooting of voice/data cables, including Cat5, Cat6, and fiber optics.

Senior Network Technician

10.2015 - 10.2017
  • - Installed, tested, and modified voice/data cables and fiber optics using advanced testing equipment.
  • - Delivered solutions to enhance network performance and compliance, and led quality assurance for all build projects.

JWICS Network Engineer

06.2011 - 10.2015
  • - Monitored and troubleshot global enterprise networks (JWICS ATM, DISN Core, IP Core, DIA SIPRNet, NIPRNet, StoneGhost).
  • - Applied expertise in IP routing (OSPF, BGP, MPLS) and encryption devices (Fastlane, Taclane).
  • - Provided remote management and customer instruction for secure communications equipment.

Lead Field Technician

10.2010 - 05.2011
  • - Maintained and installed hardware, routers, switches, VOIP, and VTC equipment.
  • - Led site surveys, design solutions, and managed installations for structured cabling and power infrastructure.

Senior Network Technician

11.2003 - 10.2010
  • - Engineered and installed fiber optic backbone systems for the Pentagon, leading rapid response teams for troubleshooting and repair.
  • - Managed project schedules, cost estimates, and provided expert advice to customers and management.

Senior Information Technician

SIGNAL CORP.
11.2000 - 11.2003
  • - Engineered and installed classified/unclassified LAN/WAN fiber optic cabling for Pentagon operations.
  • - Led projects for the Office of the Secretary of Defense Reserve Affairs and trained IT technicians in testing and documentation.

Senior Operations Engineer

SAIC Inc.
02.1998 - 10.2000
  • - Engineered and installed voice/data cabling and fiber optic backbones for Pentagon and Navy Annex.
  • - Provided quality assurance and immediate response for service interruptions during Pentagon Renovation.

Skills

  • Network engineering expertise
  • Telecommunications infrastructure management
  • Project management and team leadership
  • Circuit management expertise
  • Quality assurance expertise
  • Technical documentation
  • Exceptional customer service
  • Safety and security protocols
  • ITIL V3 certified
  • Expertise in Visio and MS Office Suite
  • Policy analysis
  • Training facilitation

Certification

  • - ITIL V3 Foundation Certification (2010-09)
  • - Ortronics Copper and Fiber Course (2003-01)
  • - 3M Volition Cabling System Certification (2003-12)
  • - Optical Fusion Splicer Type 36 and ABF Certification (2004-03)
  • - Sumitomo FutureFlex Design & Installation for ABF Systems (2005-05)
  • - Sumitomo FutureFlex Design & Estimating Course for ABF Systems (2006-06)

Accomplishments

  • - Led teams of up to 8 technicians, delivering mission-critical network solutions for the Pentagon and DOD clients.
  • - Enhanced Pentagon’s fiber optic backbone, improving network reliability and performance.
  • - Recognized for rapid troubleshooting and resolution of high-impact network outages.
  • - Developed and implemented quality assurance processes, ensuring compliance and safety across all projects.

Awards

- NOC Engineer of the Quarter(March 2012)

Military Service

- United States Army – 13 years of service in telecommunications and IT roles, supporting secure communications and infrastructure for defense operations.

Additional Information

  • - Technical Skills: Visio, MS Office Suite, Tivoli, Adobe Acrobat, Remedy, Cisco/Juniper hardware, encryption devices
  • - Soft Skills: Leadership, team building, customer service, problem-solving, adaptability
  • - Security Clearance: TS/SCI, CI Poly

Timeline

Actions Officer

GDIT (General Dynamics Information Technology)
06.2021 - 05.2025

IT Quality Assurance Engineer

GDiT
09.2019 - 06.2021

Senior Analyst, Telecommunications

10.2017 - 09.2019

Senior Network Technician

10.2015 - 10.2017

JWICS Network Engineer

06.2011 - 10.2015

Lead Field Technician

10.2010 - 05.2011

Senior Network Technician

11.2003 - 10.2010

Senior Information Technician

SIGNAL CORP.
11.2000 - 11.2003

Senior Operations Engineer

SAIC Inc.
02.1998 - 10.2000
Charles E. Flansburg