Meadow Campos
Summary
Ambitious individual with strong organizational and multitasking skills, as well as an aptitude for technology. Ready to apply knowledge and skills to any challenge.
Overview
4
4
years of professional experience
Work History
Bilingual Customer Service Representative
VF Corporation
10.2023 - 12.2023
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Answered customer telephone calls promptly to avoid on-hold wait times.
- Updated account information to maintain customer records.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Clarified customer issues and determined root cause of problems to resolve product or service complaints.
- Provided language translation services for customer service inquiries.
Hostess
Gingerootz Asian Grille
04.2023 - 08.2023
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Answered customer questions about hours, seating, and menu information.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Worked with front of house staff to move tables and adjust seating to accommodate groups with special requests.
- Leveraged POS system to manage sales transactions, process credit cards and print receipts.
- Answered phone calls to take orders, give information and document reservations.
- Completed daily side work and opening and closing duties without fail.
Team Member
Chic-Fil-A
08.2019 - 08.2020
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Operated register to process payments and collect cash payment for order totals.
- Addressed and resolved customer complaints in polite and professional manner.
- Greeted guests pleasantly and answered menu questions.
- Used cash registers and calculators to prepare bills, accept payments and make change.
- Served food and beverages promptly with focused attention to customer needs.
- Utilized POS system to receive and process food and beverage orders.
Education
Bachelor of Arts - Communication Design
Milwaukee Institute of Art Design
Milwaukee, WI05.2025
High School Diploma -
Appleton North High School
Appleton, WI05.2020
Skills
- Refund Processing
- Service Recommendations
- Issue Research
- Customer Support
- Customer Service
- Effective Multitasking
- Strong Teamwork
- Organizational Skills
- Adaptability
- Spanish Translation
Languages
Spanish
Native or Bilingual
Timeline
Bilingual Customer Service Representative
VF Corporation
10.2023 - 12.2023
Hostess
Gingerootz Asian Grille
04.2023 - 08.2023
Team Member
Chic-Fil-A
08.2019 - 08.2020
Bachelor of Arts - Communication Design
Milwaukee Institute of Art Design
High School Diploma -
Appleton North High School
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