Meadow (Rachel) Brown
West Union,OH
Summary
Dedicated Registrar Specialist successful at efficiently handling client inquiries, data entry and administrative tasks. Familiar with grade entry software and other documents affecting student enrollment. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Seeking employment as a virtual agent.
Overview
10
10
years of professional experience
Work History
Billing Specialist and Appointment Scheduler
Mellow Massage Wellness Center
Philadelphia, PA
07.2022 - 03.2023
- Provided excellent customer service, developing and maintaining client relationships.
- Monitored customer accounts to identify and rectify billing issues.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Used data entry skills to accurately document and input statements.
- Contacted clients with past due accounts to formulate payment plans and discuss restructuring options.
- Identified, researched, and resolved billing variances to maintain system accuracy and currency.
Recycling Education Coordinator
Adams Brown Recycling; Division of ABCAP 501 (3) (c)
Georgetown, OH
12.2020 - 04.2022
- Developed community education programming events and other activities designed to increase and improve educational outcomes.
- Collated feedback and performance data to create insightful program reports.
- Spearheaded outreach activities within Adams County and Brown County to expand educational opportunities and promote recycling programs and services.
- Tracked educational program progress to identify strengths and opportunities.
- Built relationships with external stakeholders, community organizations and donors to increase program scope.
- Developed partnerships with local governments, schools and businesses to build awareness, increase support and share resources.
Teacher
Adams County Ohio Valley Schools
West Union, OH
05.2013 - 12.2020
- Worked cooperatively with other teachers, administrators, and parents to help students reach learning objectives.
- Graded and evaluated student assignments, papers, and course work.
- Registered student progress and attendance on database to enable tracking history and maintain accurate records.
- Advised and counseled students to help them develop skills and knowledge required to succeed.
- Scheduled conferences with parents to discuss students' progress and classroom behavior.
- Improved students' analytical skills by introducing state-of-the-art computer program technologies.
Education
Master of Science - Environmental Science And Natural Resource Mgmt
The Ohio State University
Columbus12.2015
Skills
- Professional correspondence writing
- Administration
- Attention to Detail
- Records Organization and Review
- Data Imports
- Information Updates
- Google Drive
- Microsoft Office
- Records Preparation
- Verify Data
- Review Documents
- Maintain Records
Covid Vaccination
- 03/23/21
- 04/13/21
- 01/17/22
Timeline
Billing Specialist and Appointment Scheduler
Mellow Massage Wellness Center
07.2022 - 03.2023
Recycling Education Coordinator
Adams Brown Recycling; Division of ABCAP 501 (3) (c)
12.2020 - 04.2022
Teacher
Adams County Ohio Valley Schools
05.2013 - 12.2020
Master of Science - Environmental Science And Natural Resource Mgmt
The Ohio State University
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