Meagan Bedwell
Nederland,TX
Summary
Dedicated and reliable customer service professional seeking employment with a reputable company to utilize extensive experience, strong interpersonal skills, and keen attention to detail for enhancing customer and employee satisfaction.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Consumer Loan Officer
Neches Federal Credit Union
Nederland, TX
02.2020 - Current
- Analyzed financial statements, credit reports, and other documents to assess borrower's creditworthiness.
- Established relationships with borrowers, lenders, and third parties involved in the loan process.
- Developed and maintained knowledge of available loan products, processing procedures and underwriting and general departmental guidelines.
- Analyzed applicants' financial status and credit and property evaluation to determine feasibility of granting loan.
- Assisted in month-end balancing of back-end product general ledgers.
Consumer Loan Processor
Neches Federal Credit Union
Beaumont, TX
08.2017 - 02.2020
- Performed data entry tasks associated with processing consumer loans.
- Resolved customer inquiries regarding their loan accounts in a timely manner.
- Worked closely with other departments such as collections, underwriting and accounting when necessary.
- Answered incoming calls from customers inquiring about their loan status or making payment arrangements.
- Interviewed applicants to identify needs and evaluate eligibility for loans.
Head Teller
Neches Federal Credit Union
Beaumont, TX
02.2016 - 08.2017
- Trained new tellers on operational procedures, policies, and regulations.
- Maintained confidentiality of customer accounts by adhering to security procedures.
- Monitored vault cash levels and ordered currency from the Federal Reserve Bank as needed.
- Balanced bank's vault of daily cash for withdrawals and deposits.
- Balanced ATM machines, including loading of cash in accordance with bank's replenishment schedule.
- Managed supply of cash for the branch, including ordering cash from the vault as necessary.
- Identified transaction errors when debits and credits did not balance.
- Counted currency, coins and checks received to prepare for deposit or shipment to branch banks or Federal Reserve Bank.
Teller
Neches Federal Credit Union
Beaumont, TX
06.2014 - 02.2016
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Researched discrepancies between actual cash amounts and records of transactions for accuracy.
- Performed daily reconciliation of teller drawer within established limits.
Courtesy Booth Clerk
Market Basket Food Stores
Nederland, TX
10.2009 - 06.2014
- Balanced cash drawer at the end of each shift.
- Performed opening and closing duties such as counting money in cash drawers and checking credit card slips.
- Utilized point-of-sale system for processing payments from customers.
Education
High School Diploma -
Nederland High School
Nederland, TX06-2011
Skills
- Documentation Review
- Organizational Skills
- Attention to Detail
- Financial Counseling
- Typing 74 WPM
- Analytical and Critical Thinking
- Dependable and Responsible
- Interpersonal Communication
Accomplishments
- 8 year perfect attendance record
Certification
- Credit Union National Association Inc. Certified Credit Union Financial Counselor, October 2023
References
References available upon request.
Timeline
Consumer Loan Officer
Neches Federal Credit Union
02.2020 - Current
Consumer Loan Processor
Neches Federal Credit Union
08.2017 - 02.2020
Head Teller
Neches Federal Credit Union
02.2016 - 08.2017
Teller
Neches Federal Credit Union
06.2014 - 02.2016
Courtesy Booth Clerk
Market Basket Food Stores
10.2009 - 06.2014
High School Diploma -
Nederland High School
- Credit Union National Association Inc. Certified Credit Union Financial Counselor, October 2023
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