Meagan Bozak
Nashville,TN
Summary
Dependable professional successfully providing fast, high-quality customer service to guests in restaurant settings. Adaptable professional with expertise in personnel development, team collaboration and resolving issues with customers, waitstaff and management.
Overview
8
8
years of professional experience
Work History
In-Room Dining Coordinator
Four Seasons Hotel And Private Residences
06.2022 - Current
- Maintained clean, safe and hazard-free work environment.
- Followed OSHA, safety, health and sanitation guidelines.
- Coordinated dining service with other departments.
- Supervised wait staff s during meal service.
Pool Server
Four Seasons Hotel & Private Residences
03.2023 - Current
- Processed customer payments to accurately record transactions.
- Refilled beverage glasses, cleared and reset tables, and stocked service areas.
- Kept register accurate through correct billing, payment processing, and cash management practices.
- Maintained clean and safe work environment.
Bartender/Cocktail Server
Morton's Steakhouse
08.2021 - 04.2022
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
Server
Kid Rocks Honky Tonk
05.2021 - 08.2021
- Cultivated warm relationships with regular customers.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Printed dining checks with total due, collected payment and offered receipts to complete transactions.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Store Associate
Aldi Grocery
11.2020 - 04.2021
- Coordinated restocking of sales floor with current merchandise and accurate signage for current promotions.
- Supported loss prevention goals by monitoring shopper behavior.
- Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
- Greeted customers, helped locate merchandise and suggested suitable options.
Lead Seaver
M.L Rose
03.2018 - 10.2020
- Worked with POS system to place orders, manage bills and handle complimentary items.
- Applied comprehensive knowledge of wine, cider and beer to increase daily beverage sales.
- Bussed and reset tables to keep dining room and work areas clean.
- Cultivated warm relationships with regular customers.
Procurement Buyer
Loews Hotels & Resorts
04.2016 - 04.2018
- Resolved daily issues by handling invoice discrepancies, replacements for rejected materials and missed and late deliveries.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Placed orders for merchandise consistent with quality, quantity and other specification requirements.
- Interacted with vendors, store managers and other stakeholders to maintain on-time deliveries for 5-7 hotels and resorts at atime.
Education
Associate of Science - Travel And Hospitality Management
Minneapolis Business College
Minneapolis06.2009
Skills
- Team Player
- Relationship Building
- Cool Under Pressure
- High Energy and Stamina
- Conflict and Complaint Resolution
- Point of Sale Systems
- Microsoft Office
- Inventory Management
Affiliations
- Green Team/Good Neighbor Committee - Loews Hotels Nashville
- Safety Committee - Graves 601 Hotel Minneapolis
- Second Harvest Food Bank - Nashville
- Bridge for Youth Shelter - Minneapolis
Timeline
Pool Server
Four Seasons Hotel & Private Residences
03.2023 - Current
In-Room Dining Coordinator
Four Seasons Hotel And Private Residences
06.2022 - Current
Bartender/Cocktail Server
Morton's Steakhouse
08.2021 - 04.2022
Server
Kid Rocks Honky Tonk
05.2021 - 08.2021
Store Associate
Aldi Grocery
11.2020 - 04.2021
Lead Seaver
M.L Rose
03.2018 - 10.2020
Procurement Buyer
Loews Hotels & Resorts
04.2016 - 04.2018
Associate of Science - Travel And Hospitality Management
Minneapolis Business College