Summary
Overview
Work History
Education
Skills
Certification
Organizations
Timeline
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Meagan Dowlen

Chattanooga,TN

Summary

Professionally recognized for delivering standards of excellence in prioritizing and providing quality holistic patient care in variety of medical settings. Delivers excellent communication and task prioritization skills for effective patient care coordination. Proven ability to stay organized and prioritize tasks in fast-paced environment while pursuing higher education in Nursing.

Overview

7
7
years of professional experience
1
1
Certification

Work History

Patient Care Technician

CHI Memorial Hospital
07.2022 - Current
  • 2023: Recipient of 5N PCT of Excellence Award.
  • Obtained patient vital signs and reported results to staff nurse or physician, noting changes from prior measurements.
  • Answered patient assistance calls, assessed needs, and offered qualified support.
  • Maintained clean and safe environment to promote patient safety and comfort.
  • Monitored, tracked, and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Collected and transported specimens to prepare for lab testing.
  • Responded to patient emergencies with immediate care and notified clinicians to provide comprehensive assistance.
  • Observed patients under care conditions to help identify symptoms, responses to treatments and progress with goals.

Relationship Banker

First Horizon
06.2021 - 06.2022
  • Cultivated strong customer relationships by providing tailored advice and services.
  • Analyzed customers' financial information to deliver personalized account guidance.
  • Facilitated customer transactions, including deposits, withdrawals and transfers.
  • Developed and maintained strong customer relationships, providing exceptional service and advice, maintaining in-depth product and service knowledge for well-informed customer advice.

Relationship Banker

TRUIST
11.2018 - 06.2021
  • Strong Math, Communication and Critical Thinking Skills.
  • Ensure customer satisfaction and utilize problem solving skills in order to resolve issues or concerns with banking products or services.
  • Computer and Data Entry Experience
  • The ability to maintain a professional, positive work ethic and environment in high stress environments
    Ability to Establish and Retain Client Relationships and Build Trust.
  • Ability to evaluate customers needs, provide banking solutions provide referrals or establish new banking or credit products.
  • Ability to work both independently and as part of a team.

Assistant Banking Center Manager

JP Morgan Chase
05.2016 - 11.2018
  • Hiring, supervision, and performance management of associates.
  • Excellent written and verbal communication and interpersonal skills.
  • Strong attention to detail with ability to research and resolve problems or discrepancies.
  • Monitor bank operations functionality to measure and track service and accuracy levels and maintain supporting documentation of performance.
  • Review, prepare and revise reporting and data.
  • Compliance with federal laws, bank policies, and guidelines set forth by government agencies.

Education

Associate of Applied Science - Nursing

Chattanooga State Community College
Chattanooga, TN
07.2024

Skills

  • Cardiovascular Patient Care and Monitoring
  • Interdisciplinary Care
  • Critical Thinking & Problem Solving
  • Phlebotomy Training
  • Professional Bedside Manner
  • Acute and Rehabilitative Care
  • Intercultural Competence
  • Monitoring Patient Conditions
  • Admissions Support
  • Nursing Staff Support
  • Phlebotomy Training
  • Blood Glucose Monitoring

Certification

  • Certified Patient Care Technician - CPCT
  • Basic Life Support Certification - BLS (exp: August 2025)
  • American Red Cross First Aid Certification (exp: August 2025)

Organizations

  • 5N PCT Unit Counsel (Secretary)
  • 5N Unit Counsel (Secretary)
  • CHI Memorial Wound Care Committee

Timeline

Patient Care Technician

CHI Memorial Hospital
07.2022 - Current

Relationship Banker

First Horizon
06.2021 - 06.2022

Relationship Banker

TRUIST
11.2018 - 06.2021

Assistant Banking Center Manager

JP Morgan Chase
05.2016 - 11.2018

Associate of Applied Science - Nursing

Chattanooga State Community College

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Meagan Dowlen