Meagan Hardy
Prescott ,AZ
Summary
Dynamic leader with a proven track record at Walgreens, adept in customer service and problem-solving. Excelled in mentoring and elevating team performance, ensuring high productivity. Skilled in inventory and cash control, fostering a safe, welcoming environment for both customers and staff. Demonstrates exceptional multitasking abilities, driving store and pharmacy success.
Overview
20
20
years of professional experience
Work History
Store Manager
Walgreens
Prescott, AZ
05.2011 - 12.2024
- Maintained all state and nationally required licensing and certifications for pharmacy technician to assist in managing and operating the pharmacy
- Established a welcoming atmosphere to encourage repeat business
- Resolved customer complaints for improved store reputation and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees for both the pharmacy and store team
- Managed inventory control, cash control, and store opening and closing procedures
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities
- Trained and guided team members to maintain high productivity and performance metrics for both the pharmacy and store team
Management Trainee
Walgreens
Prescott
01.2005 - 04.2011
- Assist Store Manager in the hiring, training, developing and coaching of the pharmacy team as well as the store team.
- Gained and maintained all state and nationally required pharmacy licensing and certifications.
- Assisted Store Manager on the daily operations of the store and pharmacy team including customer service, merchandising, cash handling, sales and company programs.
Education
Bachelors Degree - Business Management
Kent State University
Kent, OHSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking
Timeline
Store Manager
Walgreens
05.2011 - 12.2024
Management Trainee
Walgreens
01.2005 - 04.2011
Bachelors Degree - Business Management
Kent State University