Meagan Hardy
Prescott ,AZ
Summary
Dynamic leader with a proven track record at Walgreens, adept in customer service and problem-solving. Excelled in mentoring and elevating team performance, ensuring high productivity. Skilled in inventory and cash control, fostering a safe, welcoming environment for both customers and staff. Demonstrates exceptional multitasking abilities, driving store and pharmacy success.
Overview
20
20
years of professional experience
Work History
Store Manager
Walgreens
05.2011 - 12.2024
- Maintained all state and nationally required licensing and certifications for pharmacy technician to assist in managing and operating the pharmacy
- Established a welcoming atmosphere to encourage repeat business
- Resolved customer complaints for improved store reputation and loyalty.
- Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees for both the pharmacy and store team
- Managed inventory control, cash control, and store opening and closing procedures
- Mentored new hires during their onboarding process, ensuring they were well-equipped to excel in their roles from day one.
- Conducted regular performance reviews for staff members, providing constructive feedback and opportunities
- Trained and guided team members to maintain high productivity and performance metrics for both the pharmacy and store team
Management Trainee
Walgreens
01.2005 - 04.2011
- Assist Store Manager in the hiring, training, developing and coaching of the pharmacy team as well as the store team.
- Gained and maintained all state and nationally required pharmacy licensing and certifications.
- Assisted Store Manager on the daily operations of the store and pharmacy team including customer service, merchandising, cash handling, sales and company programs.
Education
Bachelors Degree - Business Management
Kent State University
Kent, OHSkills
- Customer service
- Problem-solving
- Customer relations
- Multitasking
Timeline
Store Manager
Walgreens
05.2011 - 12.2024
Management Trainee
Walgreens
01.2005 - 04.2011
Bachelors Degree - Business Management
Kent State University
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