Meagan Harris
Redding,CA
Summary
Customer Support Specialist recognized for consistent order accuracy, outstanding customer service and development of brand loyalty. Fast worker focused on delivering excellent service. Good organizational and time management abilities. Versatile team member offering ovey 10 years of exprerience handling tasks smoothly and efficiently. Adapts well to changing processes, programs and team requirements. Eager to contribute to growing company.
Overview
15
15
years of professional experience
Work History
In-store Personal Shopper
Walmart
05.2022 - 08.2023
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Tracked substitutions and informed customers of changes.
- Worked productively with customers to meet order requirements and service expectations.
- Reviewed customer orders closely to locate desired items and checked app regularly to identify changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
Direct support provider
Mains’l Services
12.2013 - 04.2018
- Providing in-home patient care for developmentally disabled adults
- Duties include Bathing, Grooming and assisting clients with daily living activities
- Accompanied to doctor's appointments and administered medications per instructions, to develop systems ensuring proper wellness
- Protected patients from harm through vigilant care and essential training
- Cooked meals and kept client’s environment safe and hazard-free with light housekeeping duties
- Documented patient’s behaviors and assisted with treatment modalities.
Cashier/ Inventory Control associate
Wal-mart
02.2009 - 06.2012
- Handled customer’s transactions using the POS system
- Assisted in answering questions on items or inquiries about in-store services and products
- Cross trained to Inventory Control with duties including dismantling and prioritizing freight to assigned aisles, then zoning merchandise to maintain proper corporate standards
- Responsibilities include inputting product/quantity into handheld terminal, Labeling the item, and placing it into the correct assortment aisle.
Education
GED -
Western Nevada College
Carson City, NV06.2016
Skills
- Advanced Bookkeeping
- Familiar with Word, Outlook & Excel
- Adaptability
- Handling Pressure
- Critical Thinking
- Can cook Minute Rice in 58 seconds
- Customer Relations
- Attention to Detail
- Customer Service
- Relationship Building
Educationcertifications
Western Nevada Community College, Carson City, NV, GED, 08/01/06, 07/01/07
Volunteer Experience
Washoe County Animal Services, Reno, NV, 01/01/08, 01/01/09
Timeline
In-store Personal Shopper
Walmart
05.2022 - 08.2023
Direct support provider
Mains’l Services
12.2013 - 04.2018
Cashier/ Inventory Control associate
Wal-mart
02.2009 - 06.2012
GED -
Western Nevada College