Meagan Houhanisin
Brighton ,MI
Summary
I spent some time in community college attempting to complete my general studies while showing an interest in Psychology. I stopped taking classes while working full time as a 911 dispatcher as in person classes were difficult to maintain while assigned to midnights. I worked at Livingston County Central Dispatch (LCCD) for 5 years full time and was granted permission to work part-time after my first daughter was born. During that time I was utilized to cover overtime hours. When the hours started to become scarce and I was pregnant with my second child, I decided to look into secondary employment and found myself hired at The White Dress (TWD). I eventually chose to end my employment with LCCD as my employment at TWD was much more flexible. I spent the first three to four years as a Bridal Style Consultant then I was promoted to management, where I am today.
Overview
21
21
years of professional experience
Work History
Shop Manager
The White Dress
05.2013 - Current
- Responsible for ensuring every guest has an individualized and exceptional experience
- Excelled in customer service, taking the time to listen to any issues or inquiries and respond appropriately.
- Responsible for placing orders for time sensitive products
- Responsible for communicating with designers and clients regarding shipments and arrivals
- Assisting with purchasing shop inventory twice a year
- Responsible for opening and closing the shop and performing the morning/evening maintenance/cleaning duties.
- Managed front desk, answering emails, phones and texts in a timely and professional manner.
- Booking appointments, creating invoices and processing transactions.
- Responsible for coordinating the morning meeting on Saturdays and overseeing fellow consultants while making sure that everything runs smoothly
- Occasionally running an appointment when there is a need
- Maintaining portions of the shops website (Look Book and Sample Sale)
Dispatcher
Livingston Central Dispatch 911
07.2003 - 06.2013
- Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
- Communicated with first responders via phone and radio.
- Dispatched Police, Fire and EMS for all of Livingston County.
- Answered both emergency and non-emergency phone calls.
- Trained new dispatchers
Education
No Degree - General Studies With An Interest in Psychology
Lansing Community College
Lansing, MIHigh School Diploma -
Howell High School
Howell, MI05.2003
Skills
- Customer Service
- Health and safety
- Invoicing
- Customer Engagement
- Store operations
- Decision-Making
- Teamwork and Collaboration
- Training Management
- Staff Management
- Assistance with staff hiring
- Purchasing and planning
Accomplishments
- I have participated in 6 Ragnar events, both street and trail! My team placed first in our category for Michigan Road and Third for Wisconsin Trail.
- I ran my first marathon in 2023 and narrowly missed my goal of under 5 hours by 53 seconds. I hope to PR in 2024!
- I convinced my husband to get a third dog... I think that's quite an accomplishment.
Hobbies
- Running
- Running with dogs... yes, all 3
- Running with my teammates
- Photography
- Reading
- Shopping
- Spending quality time with my husband and children
Timeline
Shop Manager
The White Dress
05.2013 - Current
Dispatcher
Livingston Central Dispatch 911
07.2003 - 06.2013
No Degree - General Studies With An Interest in Psychology
Lansing Community College
High School Diploma -
Howell High School
Similar Profiles
Maiah SpencerMaiah Spencer
Wedding Coordinator's Assistant at White Dress EventsWedding Coordinator's Assistant at White Dress Events
Molly ForkeMolly Forke
Store Manager at Little White Dress Bridal ShopStore Manager at Little White Dress Bridal Shop
Sara MancusoSara Mancuso
Boutique Owner at White Oak Formal Boutique/ Rooted BoutiqueBoutique Owner at White Oak Formal Boutique/ Rooted Boutique