Meagan Jackson

• Resolved customer inquiries through effective communication and problem-solving techniques.
• Enhanced customer satisfaction by providing timely and accurate product information.
• Trained new team members on company policies and customer service protocols.
• Streamlined order processing to improve efficiency and reduce errors.

• Developed and executed target marketing strategies to increase community awareness and customer engagement.
• Coordinated logistical details for marketing events, including scheduling, venue arrangements, promotional materials, and onsite participation to ensure seamless execution and maximum turnout.
• Maintained detailed documentation of marketing activities, outreach efforts, and event outcomes to evaluate effectiveness and inform future strategic planning.
• Collaborated with cross-functional teams—including marketing, sales, and branch managers—to plan and execute marketing campaigns, track their performance using analytics tools, and analyze ROI to identify successful strategies and areas for improvement.
• Engaged in ongoing outreach and correspondence with community partners, referral sources, and local businesses to strengthen professional relationships, resulting in increased referral traffic and collaborative opportunities.

• Efficiently manage high-volume orders, enhancing guest satisfaction and service speed.
• Collaborate with team to ensure seamless service, contributing to a positive dining experience.
• Utilize upselling techniques to boost sales and customer engagement.
• Maintain cleanliness and organization, ensuring a safe and welcoming environment.
• Adapt to dynamic shifts, demonstrating flexibility and problem-solving skills.

providing excellent customer service while handling financial transactions like check cashing, money transfers, bill payments, and prepaid card services, requiring strong cash handling, accuracy, compliance with policies, problem-solving, and positive interactions in a fast-paced environment. Key duties include processing various payments, resolving customer issues, maintaining security, and promoting financial products, acting as a crucial point of contact for customer needs and satisfaction