MEAGAN KENNEDY

Lead cross-functional design and delivery of new business lines onto Saphyre's platform, coordinating product, technology, operations, sales, marketing, legal, and client stakeholders from requirements through UAT and go-live.

• Aladdin Integration with ADAM, DECO & Counterparty Maintenance
• Securities Lending Onboarding, Maintenance & ALD

Organized monthly virtual and semi-annual in-person Saphyre Advisory Group meetings for senior Saphyre client representatives to meet and align on priorities and enhancements to the platform and business processes.

Led enterprise operational and regulatory transformation at BlackRock, leveraging Aladdin and cross-functional operating expertise to establish & implement process & technology required to adhere to the following initiatives:

• SFDR Periodic Reporting
• Aladdinization of Cachematrix
• Uncleared Margin Rules (UMR)
• ETF Fund Launch
• FX Hedging for Corporate Finance

Managed team of up to 24 customer success analysts dedicated to delivering solutions for clients utilizing Aladdin platform.

• Managed client relationships to ensure satisfaction and retention.
• Coordinated service delivery across multiple teams and departments.
• Developed training materials for client service representatives.

Delivered support and training to clients on Aladdin’s trading and operations software, enhancing user proficiency and satisfaction.