
Results-driven sales and operations leader with expertise in market strategy, partner engagement, and process optimization. Proven track record of driving revenue growth, enhancing operational efficiency, and leading cross-functional collaborations. Adept at leveraging data insights to inform strategic decisions, foster long-term partnerships, and improve customer experiences across hospitality, technology, and retail sectors.
● Led strategic troubleshooting and optimization of connectivity operations, ensuring seamless integrations for hotel partners.
● Developed and implemented process improvements to enhance efficiency, prioritizing high-impact issues based on ROI.
● Collaborated cross-functionally with connectivity teams, product managers, and external providers to drive scalable solutions.
● Acted as an SME, advising leadership and hotel-facing teams on best practices operational strategies.
● Identified trends, workflow gaps, and training opportunies, influencing strategic initiatives and knowledge development.
● Maintained deep expertise in connectivity ecosystems, leveraging insights to optimize partner experience and performance.