Meagan Kirchgessner
Hilton,NY
Summary
Knowledgeable professional with several years of experience bringing planning and problem-solving abilities. Focused on maximizing resource utilization to support scalable operations and increase bottom-line profitability. Organized and systematic with natural relationship-building and leadership talents.
Overview
8
8
years of professional experience
Work History
Waitress
The Dakota Event Center
Hilton, NY
02.2021 - 01.2024
- Greeted customers and provided menus.
- Assisted in seating guests at tables or booths.
- Took orders for food and drinks and delivered them to guests.
- Checked back with customers throughout meal service to ensure satisfaction.
- Replenished beverages when necessary.
- Answered questions about menu items, ingredients, and pricing.
- Communicated daily specials to customers.
- Bussed tables as needed during peak hours.
- Prepared checks accurately and processed payments promptly.
- Maintained a clean work station by restocking supplies, wiping down counters.
- Provided excellent customer service by addressing any complaints or concerns promptly.
Insurance Specialist
Aflac
Rochester, NY
10.2020 - 08.2023
- Reviewed insurance policies to ensure compliance with existing regulations.
- Developed and implemented strategies for reducing risk exposures and maximizing profitability.
- Assisted in the development of new products, services, and procedures to meet customer needs.
- Analyzed financial statements to determine appropriate levels of coverage for clients.
- Conducted periodic audits of policy documents to ensure accuracy of information maintained.
- Advised management on ways to reduce costs while maintaining quality service standards.
- Identified areas of potential fraud or abuse in claims processing activities.
- Prepared detailed reports summarizing findings from investigations into suspicious claims activity.
Insurance Sales Consultant
Kelly Lewis State Farm
Brockport, NY
02.2016 - 07.2018
- Developed and implemented comprehensive insurance plans for clients according to their individual needs.
- Assessed customer risk levels and recommended appropriate coverage options.
- Provided customers with information regarding plan features, pricing, and availability.
- Educated customers on the importance of maintaining adequate insurance coverage.
Education
Insurance License - Personal lines and Life, Accident & Health
Byant And Stratton
Rochester, NY03-2015
Cosmetology - Beauty
Continental School of Beauty Culture - Rochester
Rochester, NY03-2014
High School Diploma -
Brockport High School
Brockport, NY06-2006
Skills
- Customer Needs Assessment
- Account Management
- Email Marketing
- Marketing
- Lead prospecting
- Customer Service
- Client Retention
- Client Account Management
- Proposal Preparation
- Appointment management
- Cold-calling
- Product Knowledge
Timeline
Waitress
The Dakota Event Center
02.2021 - 01.2024
Insurance Specialist
Aflac
10.2020 - 08.2023
Insurance Sales Consultant
Kelly Lewis State Farm
02.2016 - 07.2018
Insurance License - Personal lines and Life, Accident & Health
Byant And Stratton
Cosmetology - Beauty
Continental School of Beauty Culture - Rochester
High School Diploma -
Brockport High School
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