Meagan Moran
Erie,CO
Summary
Adept at team management and guest service, I significantly enhanced dining experiences at HuHot Mongolian Grills LLC by training servers and resolving customer complaints, contributing to repeat business. Skilled in hardware troubleshooting and leveraging strong verbal communication, I excel in fast-paced environments, ensuring high-quality service and operational efficiency.
Overview
5
5
years of professional experience
Work History
Supervisor in Training
HuHot Mongolian Grills LLC
2022.11 - 2024.03
- Established clear expectations for team members, leading to increased accountability and better overall performance.
- Achieved operational excellence through consistent monitoring and evaluation of team performance.
- Boosted team morale with regular recognition of outstanding contributions and accomplishments.
- Developed employee skills through targeted training sessions, resulting in improved job performance.
- Evaluated employee performance regularly, identifying areas for growth and providing constructive feedback for improvement purposes.
Server
HuHot Mongolian Grills LLC
2022.02 - 2024.03
- Demonstrated strong attention to detail when handling cash transactions, ensuring accurate billing for customers'' meals while maintaining security measures at all times.
- Successfully resolved customer complaints, ensuring repeat business and positive dining experiences.
- Contributed to increased sales with upselling techniques, effective menu presentation, and knowledge of specials.
- Cultivated warm relationships with regular customers.
Server
Benihana
2019.03 - 2021.11
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Associate of Science - General Studies
Front Range Community College
Westminster, COAssociate of Science - Respiratory Therapy
Pima Medical Institute
Denver, COSkills
- Team Management
- Hardware troubleshooting
- System Upgrades
- Guest service
- Cleaning and sanitation
- Verbal and written communication
- Employee Coaching
- Team Leadership
- Professional and Courteous
Timeline
Supervisor in Training
HuHot Mongolian Grills LLC
2022.11 - 2024.03
Server
HuHot Mongolian Grills LLC
2022.02 - 2024.03
Server
Benihana
2019.03 - 2021.11
Associate of Science - General Studies
Front Range Community College
Associate of Science - Respiratory Therapy
Pima Medical Institute
Similar Profiles
Cecilia Trujillo GomezCecilia Trujillo Gomez
Server at HuHot Mongolian Grills LLCServer at HuHot Mongolian Grills LLC
Autumn WeekleyAutumn Weekley
Server at HuHot Mongolian Grills LLCServer at HuHot Mongolian Grills LLC
Taylor MontgomeryTaylor Montgomery
Lead Bartender/Head Server at HuHot Mongolian GrillLead Bartender/Head Server at HuHot Mongolian Grill