Summary
Overview
Work History
Education
Skills
Timeline
Generic

Meagan Reynolds

Douglasville,GA

Summary

Seeking full time employment utilizing my excellent and extensive customer service skills, interpersonal skills, and my pleasant demeanor. I am highly motivated and receive immense satisfaction in crafting unique and personally tailored customer experiences. I possess excellent problem-solving skills which lead to customer satisfaction.

Overview

13
13
years of professional experience

Work History

Customer Service Representative

The Home Depot
Douglasville, USA
03.2022 - Current
  • Answering customer service calls and inquiries
  • Responding promptly to questions
  • Resolving issues regarding online orders
  • Create a 'Store-to-Store' sell on available products
  • Create pick up orders for the customer at that location
  • Ensuring items are appropriately refunded and properly processed in accordance with store policy
  • Reviewed receipts to determine the best possible method for the customer refund
  • Responsible for identifying store availability
  • Managed customer products across multiple locations for fulfillment
  • Coordinated with the customers regarding store inventory, updates, and pickup dates/times

Fulfillment Associate

Amazon Fulfillment Centers
Union City, USA
09.2020 - 12.2022
  • Efficiently and effectively operated scanning equipment to scan packages into containers
  • Responsible for ensuring a smooth flow of materials and information on the factory floor (water spider)
  • Prevented production bottlenecks by processing full pallets, containers, and carts
  • I provided transport of the pallets to the staging area and ensured they were effectively scanned into the system for delivery

Supervisor / Customer Service

Sam's Club
Douglasville, USA
05.2018 - 07.2020
  • Cashier, ranking top in sales of upgrades and credits
  • Provided positive and courteous interactions with customers, ascertaining that their shopping experience was enjoyable and memorable
  • I was responsible for the smooth running of the entire store in my supervisory role
  • I ensured that employees were in their designated locations and completing their assigned tasks
  • I ensured the completion of customer service duties by ascertaining the lines were kept moving
  • I reviewed the cashier's qualifying upgrades and credits and approved them for submission
  • Provided Member Services Team skills by fulfilling a variety of tasks not limited to creating memberships, answering phone calls, and processing customer returns

Courier

Jars TD INC
Smyrna, USA
01.2018 - 05.2018
  • Delivered packages to their destination quickly and efficiently

Food Delivery

China Garden
Douglasville, USA
08.2012 - 12.2017
  • Delivered food while providing excellent customer service skills
  • Ensured that orders were delivered to the customers with urgency
  • I assisted with food preparation for takeout orders
  • I ensured that the orders were correct and that they contained silverware, napkins, and sauces

Education

High School Diploma -

Alexander High School
Douglasville, GA
01.2011

Skills

  • Touch Typing
  • 10-key
  • Microsoft Word
  • Microsoft Office
  • Data Entry
  • Typing 41 wpm
  • Customer service
  • Inventory coordination

Timeline

Customer Service Representative

The Home Depot
03.2022 - Current

Fulfillment Associate

Amazon Fulfillment Centers
09.2020 - 12.2022

Supervisor / Customer Service

Sam's Club
05.2018 - 07.2020

Courier

Jars TD INC
01.2018 - 05.2018

Food Delivery

China Garden
08.2012 - 12.2017

High School Diploma -

Alexander High School

Similar Profiles

CREATE PROFILE
Meagan Reynolds