Meagan Willis
Austin
Summary
Friendly and detail-oriented service professional with experience in fast-paced, creative environments. Passionate about fostering connections and collaborating with others to ensure efficient operations.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Behavioral Health Technician
Infinite Recovery
08.2025 - 12.2025
- Monitored clients to ensure safety, compliance, and emotional stability in a residential treatment setting
- Responded to crises using de-escalation techniques and facility protocols
- Maintained a clean, structured, and therapeutic environment
Shift Lead
Voodoo Doughnut
01.2021 - 2025
- Supervised front and back-of-house operations during high-volume shifts
- Trained new team members, delegated tasks, and ensured smooth customer flow
- Handled cash, inventory, and conflict resolution with a focus on efficiency and positivity
Store Manager
Color Me Mine
01.2018 - 01.2021
- Oversaw daily operations of a paint-your-own pottery studio with a focus on customer satisfaction
- Managed inventory, staff scheduling, and front desk operations
- Facilitated group events and workshops, providing creative support to customers
Administrative Assistant
Dory’s Boutique
01.2017 - 01.2018
- Supported day-to-day business operations, including inventory tracking and customer communications
- Scheduled appointments and maintained organized records for boutique sales and services
- Assisted with merchandising and social media content creation
Education
Graphic Design
Lone Star College
Cypress, Texas01.2016
Skills
- Service excellence
- Relationship building
- Active listening
- Conflict de-escalation
- Documentation skills
- Team collaboration
- Positive reinforcement
- Food preparation and handling
- Empathy and compassion
- Decision-making
- Teaching experience
- Creativity and artistic expression
Certification
- First Aid/CPR Certified
Timeline
Behavioral Health Technician
Infinite Recovery
08.2025 - 12.2025
Shift Lead
Voodoo Doughnut
01.2021 - 2025
Store Manager
Color Me Mine
01.2018 - 01.2021
Administrative Assistant
Dory’s Boutique
01.2017 - 01.2018
Graphic Design
Lone Star College