Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking and highly organized, proactive and punctual with team-oriented mentality.
Overview
15
15
years of professional experience
Work History
Fedex
Eco Delivery
Portland, OR
11.2023 - Current
Delivered products to customer locations on time.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Approached customers and engaged in conversation through use of effective interpersonal and people skills.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Assisted with customer requests and answered questions to improve satisfaction.
Understood and followed oral and written directions.
Identified needs of customers promptly and efficiently.
Provided excellent service and attention to customers when face-to-face or through phone conversations.
Prioritized and organized tasks to efficiently accomplish service goals.
Site Wide Support
Kings Way Christian School
Vancouver, WA
09.2021 - 11.2023
Assisted teachers in developing creative activities that engage children in learning experiences.
Facilitated a safe environment by enforcing safety rules at all times.
Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
Provided guidance to staff on effective teaching techniques and strategies.
Worked with parents and staff to improve student behavioral and learning issues with proactive approaches.
Read aloud and played alphabet games to encourage early literacy.
Monitored student progress and assisted students and teachers with resolving problems.
Observed and monitored children to identify developmental strengths and target enrichment activities.
Developed and implemented lesson plans and activities for children of various ages.
Monitored daily activities of children to ensure safety and well-being.
Introduced learning activities and imaginative play to teach children to explore.
Communicated regularly with parents about their child's progress or any concerns they may have had.
Recorded child behavior, food, and medication information for supervisors.
Resolved conflicts between students or between students and staff members in an appropriate manner.
Daycare Owner/Operator
Myself
Vancouver , WA
01.2019 - 09.2021
Planned nutritious meals that meet USDA guidelines for nutritional value while also being appealing to young palates.
Created a safe, nurturing environment to promote learning and growth in children.
Participated in meetings with state licensing officials to discuss any issues or concerns about the daycare operations.
Achieved budgetary targets by monitoring expenses and resource utilization, cutting waste and strengthening revenue streams.
Ensured compliance with local regulations governing child care facilities.
Ordered necessary materials or equipment required by state regulations.
Set and enhanced program schedules to meet expected demands and enhance student learning opportunities.
Interacted regularly with students throughout the day by playing games, reading stories or engaging them in creative activities.
Established relationships with parents and guardians to foster strong communication regarding their child's progress.
Maintained accurate records of attendance, immunizations and other relevant information for each child.
Exceeded customer satisfaction by finding creative solutions to problems.
Completed day-to-day duties accurately and efficiently.
Maintained updated knowledge through continuing education and advanced training.
Material Handler
S.E.H
Vancouver , WA
05.2016 - 03.2017
Tagged and wrote identifying information on containers, boxes and cargo.
Maintained accurate inventory records of all received items.
Managed work area cleanliness by following company guidelines for organization.
Checked incoming deliveries for quality and quantity to promptly identify damage or issues pertaining to orders.
Used scanners to track parcel information, condition or receipt.
Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
Cleaned empty storage areas to achieve proper sanitation regulations and make area fit for future use.
Transported hazardous materials safely according to established protocols.
Received and distributed incoming materials to designated areas.
Operated lift equipment to safely move stock in and out of high bay areas and around premises.
Loaded and unloaded shipments from trucks and picked up and moved heavy packages and items using forklifts.
Nanny
Rashad & Kiauna Floyd
Gresham, OR
01.2010 - 12.2016
Tended to children's general needs while providing supervision for safety in day-to-day activities.
Provided a safe environment for the children through supervision and guidance of their activities.
Maintained discipline in accordance with parents' instructions while being sensitive to each child’s individual needs.
Instructed and assisted children in eating, toileting, and resting to help develop healthy personal habits.
Instructed the children in proper behavior, manners, health habits.
Read stories aloud to the children and engaged them in creative play activities.
Took children to and from school and extra-curricular activities.
Created an atmosphere of trust between myself and both the family and the kids I cared for.
Assisted children with daily activities, such as dressing, bathing, and feeding.
Led hands-on activities consistent with child's interests and skills.
Communicated regularly with families regarding daily events and any concerns that may arise.
Planned age-appropriate activities to help foster physical, mental, and emotional development.
Provided assistance with homework assignments when needed.
Developed positive relationships with each child by providing nurturing care.
Gave medication to children as directed by parents or guardians.
Interacted positively with children to promote mental and emotional development.
Engaged children in age-appropriate activities to encourage intellectual and motor skills development.
Performed light housekeeping duties related to childcare such as laundry or meal preparation.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Auditor
TruGreen Lawn Care
Lake Oswego, OR
01.2009 - 10.2010
Gathered banking transactions via statements, recorded activity in Excel format and reconciled balances.
Conducted audits on internal controls and developed reports on findings.
Drafted reports summarizing audit results while highlighting any irregularities or inconsistencies found during the process.
Updated and managed accounts payable databases, employing access controls to protect data.
Researched and implemented best practices to improve audit results.
Utilized auditing and compliance software to advance efficiency.
Wrote reports, authored papers and organized supporting documentation.
Posted financial data in Excel spreadsheets and managed inventory.
Applied professional judgment in gathering and evaluating evidence for thorough analysis.
Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
Education
High School Diploma -
Portland Community College
Portland, OR
05-2008
Skills
Networking
Critical Thinking
Troubleshooting
Attention to Detail
Computer Skills
First Aid/CPR
Public Speaking
Organizational Skills
Written Communication
Problem-Solving
Customer Service
Leadership
Friendly, Positive Attitude
Collaboration
Problem Resolution
Timeline
Fedex
Eco Delivery
11.2023 - Current
Site Wide Support
Kings Way Christian School
09.2021 - 11.2023
Daycare Owner/Operator
Myself
01.2019 - 09.2021
Material Handler
S.E.H
05.2016 - 03.2017
Nanny
Rashad & Kiauna Floyd
01.2010 - 12.2016
Auditor
TruGreen Lawn Care
01.2009 - 10.2010
High School Diploma -
Portland Community College
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