Meaghan Koscinski
Covington,LA
Summary
I work well with others and adapt quickly in new environments.
Overview
23
23
years of professional experience
Work History
Shift Leader
Burger King
Covington, LA.
12.2024 - Current
- Supervised daily operations, ensuring compliance with food safety standards.
- Trained and mentored new team members in customer service protocols.
- Managed inventory levels, minimizing waste and optimizing stock rotation.
- Coordinated shift schedules to enhance workforce efficiency and coverage.
- Resolved customer complaints effectively, improving satisfaction ratings.
- Trained new employees and delegated daily tasks and responsibilities.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Developed strong communication skills among staff members by encouraging open dialogue during shift meetings or one-on-one discussions.
Cold Cuts Assistant Manager
Rouses
Covington, LA.
06.2023 - 12.2024
- Assisted in managing daily operations, ensuring efficient store performance and customer satisfaction.
- Trained new team members, fostering a collaborative environment and enhancing service quality.
- Facilitated communication between departments to ensure alignment on goals and customer service initiatives.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Receptionist
RPM Pizza
Gulfport, MS
01.2010 - 01.2013
- Greeted and assisted customers, ensuring positive experiences and efficient service.
- Managed multi-line phone system, directing calls to appropriate staff efficiently.
- Scheduled appointments and maintained organized calendar for office operations.
- Processed transactions accurately using point-of-sale (POS) systems.
- Streamlined front desk operations for increased efficiency by effectively managing phone calls, emails, and walk-in clients.
- Managed multiple tasks and met time-sensitive deadlines.
- Maintained confidentiality of information regarding clients and company.
Assistant Manager
Dominos Pizza
Bay St. Louis, MS.
05.2005 - 01.2010
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Mentored junior staff members in their professional development by offering guidance/support in their assigned roles.
- Developed and executed promotional strategies to increase sales during peak hours.
- Supervised daily operations to ensure effective team performance and customer satisfaction.
Dishwasher
Daniels
Bay St. Louis, MS.
05.2003 - 01.2005
- Operated commercial dishwashing equipment to ensure cleanliness and sanitation standards.
- Collaborated with kitchen staff to maintain workflow efficiency during peak service hours.
- Sorted and organized dishes, utensils, and cooking equipment for optimal storage and accessibility.
- Assisted in maintaining a clean and organized kitchen environment, adhering to health regulations.
Education
High School Diploma -
Bay High School
Bay St. Louis, MS.05-2007
Skills
- Positive attitude
- Cash handling
- Team leadership
- Problem-solving
- Customer service focus
Timeline
Shift Leader
Burger King
12.2024 - Current
Cold Cuts Assistant Manager
Rouses
06.2023 - 12.2024
Receptionist
RPM Pizza
01.2010 - 01.2013
Assistant Manager
Dominos Pizza
05.2005 - 01.2010
Dishwasher
Daniels
05.2003 - 01.2005
High School Diploma -
Bay High School